Change Manager

About your new role

Imagine walking into work knowing you belong. That your ideas matter. That your growth isn’t just encouraged, it’s expected. That when things get challenging, there’s a team standing beside you, not behind you.

At Nissan, this isn’t the exception. It’s the everyday.

Join Nissan Financial Services on a career defining transformation project that’s modernising how we support our customers and partners. Help shape the core foundations of our new Contract Management System (CMS), replacing aging legacy systems to create a smarter, more secure future.

We are seeking an experienced Change Manager to lead the organisational change strategy for our CMS Replacement Project – a high profile initiative that will transform how our business manages customer and contract information

In this role, you will partner with senior stakeholders and business users to ensure the organisation is prepared, supported, and confident in adopting new process, data structures, and system interfaces. You will pay a pivotal role in driving business readiness through stakeholder engagement, training and capability uplift, effective communication, and change impact mitigation.

This is a unique opportunity to shape how our teams transition to a modern CMS and to directly influence the success of a project critical to the company’s future. If you are passionate about leading people through change and delivering measurable business outcomes, we would love to hear from you

Benefits on offer

• Play a pivotal role in a once-in-a-decade system transformation project
• Work for a globally respected automotive brand
• Dynamic and inclusive culture with opportunities to grow
• Hybrid work environment (WFH 2 days from home, 3 days onsite to collaborate with your team) and flexible hours
• Generous employee vehicle benefits discounts
• Be part of a supportive team that values innovation and integrity
• Free onsite parking in Mulgrave

About Project Aurora

Project Aurora is Nissan Financial Services’ largest transformation project for Australia and New Zealand and it is replacing ageing legacy systems with a unified Contract Management System (CMS); Netsol Ascent. Nissans significant investment in the sector continues to pave the way for ongoing expansion and stability, establishing it as an excellent workplace.

Who we’re looking for:

• Proven experience (5+ years) delivering organisational change in large-scale system or business process transformations.
• A background in structured project environments with (waterfall, agile or hybrid) with the ability to flex your approach to suit the business.
• Strong track record of success in planning and delivering change activities, including stakeholder engagement, training, communications and readiness.
• Strong influencing and communication skills, with the ability to translate complex concepts into clear, engaging messages for diverse audiences
• Experience in financial services or regulated environments (desirable but not essential).
• Relevant tertiary qualification in Business, Change Management, Communications
• Formal certification in recognised change methodologies (e.g. PROSCI, APMG Change) highly regarded.

This is more than a delivery role – it’s an opportunity to be trusted advisor and change leader on a project that will modernise our core systems and shape the future of our business. We offer a supportive culture, genuine career growth opportunities, and the chance to make a visible impact in an organisation recognised as a Great Place to Work.

You will be contributing to Nissan Financial Services vision to be the financier of choice. Key to this is your commitment to delivering service excellence to our customers and our pursuit of best practice.

We believe diversity fuels innovation and belonging drives performance, that’s why we welcome experienced candidates from all backgrounds. We are committed to attracting and retaining a diverse workforce, because when people feel valued, respected, and, empowered, extraordinary things happen.

Power Nissan’s Future AND Shape Yours. Defy Ordinary