Cleaning Service Manager

Ventia is hiring a Cleaning Contract Support Lead to join our team and oversee cleaning operations across multiple sites, inclusive of Prisons, across Melbourne’s metro and south-western regions.

This is a mobile, hands-on role ideal for someone currently in a low to mid-level management position within the cleaning industry who is ready to step up and grow their career.

Location: Various in the Melbourne Metro Area (Mobile Role – Hybrid Work Available)
Shifts: Full-Time Hours | Semi-Flexible Schedule inclusive of evening works
Salary: TFR $85-$90,000 plus Work Vehicle & Fuel Card (for work use)
Employment Type: Permanent Full-Time

About the Role
As the Cleaning Contract Support Lead, you will be responsible for the day-to-day operational oversight of cleaning services across multiple facilities, leading a supervision team and their direct reports with a positive, forward thinking, approach.

You will ensure compliance with hygiene standards, manage resources and budgets, and support staff and stakeholder relationships.

Key responsibilities include:

• Overseeing all operational aspects of the cleaning services contract to meet KPIs and ensure financial viability
• Managing stakeholder relationships and internal communications
• Supporting and leading cleaning teams across multiple sites
• Identifying service gaps and implementing solutions
• Ensuring compliance with relevant regulations and standards
• Supporting training, development, and continuous improvement initiatives
• Contributing to business development and identifying growth opportunities

What You Will Bring:
Demonstrated experience in contract management or operational support within cleaning environments
Strong interpersonal and written communication skills
Ability to work independently and adapt to changing priorities
Experience maintaining cleaning standards and managing client relationships
Valid and full Australian driver’s licence
Ability to obtain a clear National Police Check and pass a medical and drug/alcohol test
Preferred, not compulsory, hands-on experience of Biohazard and periodical cleaning procedures.
Employee Working with Children Check (or willing to obtain one)

What We Offer You
Access to over 450 retailer discounts including Myer, Woolworths, Caltex, Booking.com, Ikea and more

Employee Assistance Program offering confidential counselling and support services
Wellbeing and mental health app and online resources
Healthy Bodies early intervention program providing immediate, no-cost medical assistance for injuries

Paid training and development, with clear career progression pathways
Ventia uniform and PPE provided
Exceptional opportunities for career advancement
Discounted access to your choice of gyms and pools

Ventia is a leading infrastructure services company, operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart, safely and sustainably, harnessing the latest technologies and brightest minds. With a diverse and proud heritage, we have a track record of delivering essential services to the communities in which we operate.

Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, Women, Veterans and spouses and people with disabilities.

If you are looking to expand your career with a business that rewards and values its employees, please