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Client Growth Specialist

Ezidebit
Queensland
Full time
2 weeks ago

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

About Us

Through local expertise and global scale, we at Global Payments deliver market-leading technology solutions through five regional sub-brands — Eway, Ezidebit, Sentral, Pigeonhole Software and Storman.

These brands are anchored by Global Payments, a Fortune 500® brand and commerce leader powering millions of companies around the world, from ambitious startups to enterprise giants.


We make a positive impact on our customers and communities through our values of Passion, Care, Accountability, Excellence and Ingenuity.

Underpinning our values is an unwavering commitment to Diversity, Equity and Inclusion, woven into our cultural DNA through a multi-year Oceania program focused on two core pillars of action - Reconciliation and Gender Equity.


As pioneers within the Australia and New Zealand payments landscape, Eway is a leading business-to-business ecommerce provider and Ezidebit a digital recurring business-to-consumer payments processing platform.

About the role

As a Client Growth Specialist, you’ll be at the heart of our customer growth strategy, helping small to medium businesses discover the value of Global Payments’ innovative products and services. You’ll focus on engaging new prospects through outbound calls, guiding them through how we can support their goals, and turning conversations into trusted, long-term partnerships.

This is more than a sales role, it’s about connecting, listening, and helping business owners feel empowered to make smart decisions.

What You’ll Do:

  • Initiate outbound conversations with prospective clients, building genuine relationships and understanding their business needs;

  • Share how our solutions can help businesses grow, translating technical features into real-world value;

  • Qualify leads and identify best-fit opportunities, turning them into successful, long-term customers;

  • Support and coach new clients so they feel confident using our products;

  • Encourage referrals through trusted, ongoing relationships;

  • Collaborate with the team to improve and evolve our customer engagement strategy.

About You

You're a natural communicator and relationship-builder, who enjoys connecting with people and having meaningful conversations. You're comfortable picking up the phone and thrive on seeing the positive impact your work can have. You may already have sales or customer experience, or you might be looking to break into a role where your people skills and empathy can truly shine.

If you’re passionate about helping others, ready to learn, and want to grow your career in a supportive and inclusive environment, we’d love to hear from you.

You’ll Bring:

  • Previous experience in sales or customer engagement (B2B preferred) is ideal, but not essential;

  • Strong communication skills and a natural ability to simplify and explain things clearly;

  • A proactive mindset, with the confidence to reach out and start conversations;

  • An interest in technology or FinTech and how it can support small businesses;

  • Strong organisational skills and attention to detail;

  • The ability to work both independently and collaboratively in a team;

  • A customer-first mindset with empathy, curiosity, and resilience;

  • Experience using Salesforce or other CRM platforms is a bonus.

Salary

The salary for this role is a base of $70, 000 per annum + superannuation + commission with an On Target Earning (OTE) of $100, 000 per annum + superannuation.

Our Benefits

Join a leading global technology brand that offers benefits you’ll actually value, including:

  • Flexible work arrangements that support your unique need;

  • 18 weeks paid parental leave for either parent as well as two weeks paid secondary carer’s leave;

  • Women in Digital membership, granting you access to a host of member industry events and resources;

  • Additional birthday, community giving, wellness and study leave;

  • Our free and confidential Employee Assistance Program counselling service and wellbeing resources;

  • A jam-packed calendar of cultural celebrations and social activities;

  • Global career and professional development opportunities;

  • Salary sacrifice and an Employee Stock Purchase Plan

Ready to Apply?

If this role sounds right for you we invite you to Apply by using the APPLY button. Please note you will be redirected to a Global Payments careers page to submit your application.

For further information please email [email protected]

All final applicants for this position will be asked to consent to a criminal history check. Each application will be considered on its merits.

We respectfully ask that no recruitment agencies contact us regarding this position.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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