Description
Join a Leading Voice for Justice – Be the Change
Client Services Officer – Crime Practice | Darwin
Full-Time | Identified Position for Aboriginal and/or Torres Strait Islander Applicants
Make a lasting impact. Empower communities. Deliver justice.
The North Australian Aboriginal Justice Agency (NAAJA) is calling on passionate, community-focused individuals to join our Darwin team as a Client Services Officer in our Criminal Law Practice. This is more than a job—it’s a chance to be part of a dynamic team dedicated to social justice, equality, and reform for Aboriginal and Torres Strait Islander peoples across the Northern Territory.
About the Role
As a Client Services Officer, you’ll be a key player in supporting lawyers and clients within the criminal law system. From prison visits and court preparation to client liaison and remote travel, this role is diverse, meaningful, and deeply rewarding. You’ll provide vital cultural insight, logistical support, and client care in some of the most critical moments of people’s lives.
What We Offer
- Competitive salary – PSO Level 2
- Salary packaging to boost your take-home pay
- Generous leave entitlements
- Ongoing professional development and career growth
- Supportive, purpose-driven team culture
- The chance to contribute to real systemic change
Your Day-to-Day Will Include:
- Visiting clients at prisons or via video link
- Facilitating communication between lawyers and clients
- Supporting bail proposals, rehabilitation referrals & community services
- Preparing files for court and bush court circuits
- Providing cultural guidance to legal staff
- Remote travel to deliver services in regional communities
You Are:
- An Aboriginal and/or Torres Strait Islander person (Identified role)
- A clear communicator who builds trust with clients and communities
- Organised, compassionate, and culturally informed
- Capable of working independently and as part of a team
- Tech-savvy with basic office and data entry skills
- A holder (or willing applicant) of a Working With Children Clearance (Ochre Card), with a clean criminal history and a current ‘C’ Class driver’s licence (4WD clearance)
Ready to Take the Next Step?
If you’re passionate about justice and have the drive to make a difference, we want to hear from you.
Applications close: 11 June 2025
NAAJA is an equal opportunity employer committed to achieving a diverse workforce.
This is an identified position under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 57 of the Anti-Discrimination Act 1996 (NT).
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