Location: Brisbane
Conference & Events Executive
Job No: STAM202530678
Location: Brisbane
About Us
Perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252-guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb.
About the Role
Are you a seasoned sales professional with a passion for the hospitality industry? We’re looking for an experienced Conference & Events Executive to join our vibrant C&E Sales team! This is your opportunity to be part of a well-established hotel and contribute to our ongoing success. As the Conference & Events Executive, you will be responsible for the efficient planning and coordination of all aspects of client requirements, while also providing support to the Sales Team and Management.
Duties and Responsibilities
Managing client contracts/BEOs relating to Conference & Events
Prepare client correspondence such as banquet event orders and general correspondence
Drive upsells to ensure conversion targets are achieved and monitor success on a monthly basis
Communicate with guests at every opportunity and ensure the overall profitability and successful execution of relative client events
Maintain an efficient administrative environment, have the ability to perform at high standards and achieve objectives despite the circumstances
Participate in client entertaining, functions, familiarisations, sites and industry network events
Continuously deliver functions and events that meet and exceed client expectations
Following up with all clients to ensure a successful event was delivered and potential repeat business is achieved
Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided
Effectively communicating with all internal and external stakeholders to ensure the highest of quality service and professional standards are delivered in the required time frames
Assist with additional duties as required.
Skills and Experience
A minimum 2 years experience in Conference & Events Management or relevant experience
Experience with CRM Systems in particular Salesforce (preferred)
Superior customer service skills and experience
Experience in a similar position in a 5 star hotel preferred
Sound computer skills in the Microsoft Computer Suite
Demonstrated sales skills
Impeccable presentation and advanced communication skills
A high level of organisation and able to show initiative
An eye for detail and the ability to liaise with multiple hotel departments.
Culture and Benefits
Great career opportunities and development
Food & beverage discounts in all F&B outlets within the Hotels
Dry Cleaning
Onsite parking at a discounted rate
Complimentary Staff meals
How to Apply
If you believe you have the drive, skills and experience to succeed in this role please to be re-directed to our website http://www.stamford.com.au/careers/job-vacancies where you can complete our application.
You must be an Australian Resident to apply or have Visa Rights to work in Australia.
Stamford Hotels & Resorts is an Equal Opportunity Employer.
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