Corporate Records Support Officer

• A unique team creating an extraordinary City
• Fixed term, full time parental leave cover until June 2026
• $70,862 - $77,324 + 12% superannuation

About the Opportunity
The Corporate Records Support Officer plays a key role in ensuring the City of Adelaide’s records are digitised, maintained, and managed in line with best practice and legislative requirements.

Working as part of the Information Management Program, this role is responsible for the accurate scanning, registration, and classification of official documentation, as well as the efficient processing and distribution of mail. This includes receipting, sorting, and liaising with teams across the organisation to prioritise and manage records for digitisation.

With a focus on delivering high-quality customer service, the Corporate Records Support Officer contributes to maintaining data integrity within the Electronic Document and Records Management System (EDRMS), supports statutory compliance under the State Records Act 1997, and helps facilitate the secure handling and disposal of records.

Day-to-day, this role also assists with maintaining scanning equipment, supporting team members with file retrievals and service requests, and contributing to the broader success of the Corporate Records team.

About You
To be successful in this role you will have:

• Demonstrable experience in filing and electronic registration of records.
• Understanding of automated electronic registration and workflow systems.
• Demonstrated ability to engage with peers and business stakeholders.
• Proven ability to make independent decisions and work under limited direction, having regard to organisational policy guidelines, practices and political influences.
• Ability to prioritise and be flexible when responding to changing priorities and demands.

About Us
Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!

The Information Management Program delivers integrated technology solutions that improve access to information, streamline processes, and encourage collaboration across the organisation, to enable the delivery of customer focused services to our community.

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

For Further Enquiries & How to Apply
All enquiries regarding this position will remain private and confidential and can be directed to Shelley Palmer on 08 8203 7852.

Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to Shelley Palmer, Team Leader, Corporate Records.

Please review the position description prior to submitting an application by following the prompts to apply.

Applications close at 11.59pm, 10 August 2025.

Please be advised this is for a fixed term full time parental leave cover opportunity until June 2026 with a starting salary at the Level 2 Classification at $70,862 + 12% superannuation.

As part of the recruitment process candidates will be required to undertake a National Police Check.

We continue to work hard to ensure our recruitment process is safe for people of diverse backgrounds.

Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Our commitment to inclusivity means we welcome applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, and candidates from with a range of lived experiences. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 [email protected].