Demand and Supply Planner

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

The Demand & Supply Planner role is responsible for developing accurate demand forecasts and ensuring optimal supply planning across Ferrero’s global network. The focus of teh role will be on maintaining product availability, minimizing costs, improving freshness, and reducing obsolescence. This role involves close collaboration with Sales, Regional Planning, Logistics, and Customer Service teams to align demand and supply plans effectively.

Main Responsibilities:

• Develop and maintain accurate demand forecasts for a portfolio of brands
• Collaborate with cross-functional teams to align forecasts with market trends and promotional activities
• Analyze demand variances, identify trends, and drive improvements in forecast accuracy
• Monitor supply outlook and inventory levels to support supply planning and avoid stockouts
• Participate in Sales & Operations Planning (S&OP) cycles, providing data-driven insights
• Communicate supply risks and implement recovery plans to mitigate disruptions
• Ensure data integrity across planning systems (SAP, JDA Demand, BW)
• Maintain audit trails and documentation for planning processes
• Coordinate with internal stakeholders to manage supply issues and ensure transparency
• Support continuous improvement initiatives in forecasting and inventory management

Who we are looking for:

• University degree in Supply Chain or related field
• Experience in demand and supply planning, forecasting, and inventory management in FMCG
• Strong understanding of customer service, order management, and physical distribution systems
• Excellent analytical, organizational, and problem-solving skills
• Strong communication and collaboration abilities across diverse teams
• Ability to manage multiple priorities and work effectively in a dynamic environment
• Proficiency in planning tools and systems such as SAP, JDA Demand, BW, and Microsoft Office

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.