- Customer service focused
- Career in a market leading organisation Dynamic team environment
An opportunity exists for a person who is passionate about providing a superior customer service experience and can work through customer concerns to a successful outcome.
What will you be doing?
- Overseeing service delivery to our valued customers in Queensland
- Working with those customers, operational service delivery teams and internal stakeholders to ensure we meet client requirements and commitments
- Ensuring that customers receive a full measure of service
- Resolving any customer issues or escalate as appropriate whilst maintaining customer communication Supporting external sales staff & managers on a day to day basis
To be successful in this role, you will possess the following qualities:
- Written and verbal communication skills
- Ability to multi task
- Attention to detail
- Organisational ability
- Strong customer service skills
- Team player
- Computer literate – Microsoft Office is essential Ability to work unsupervised and follow through on projects
About Grace Group
The Grace Group comprises of the Grace Removals, Grace Information Management; Grace Business Services, Grace Mobility Services, Grace Fine Art and Smartbox (Grace Self-Storage). We are leaders in the removals, storage and information management sector, and are considered Australasia’s largest independently owned company in our field. With over 60 branches across Australia and New Zealand, and an extensive global partner network, we have a reputation for quality and service excellence.
If you think this role sounds like your next role, please apply using the link: https://secure.workforceready.com.au/ta/6150543.careers?CareersSearch
