Digital Communications & Systems Coordinator

Job Reference: 1067365

Are you passionate about digital communications and systems that make a difference to employee engagement and experience?

Join our People & Culture team at Curtin University as a Digital Communications & Systems Coordinator.

About the role

The Digital Communications & Systems Coordinator manages and maintains Curtin’s digital systems and applications to support staff engagement, productivity, and experience. The role combines technical administration and first-line support with planning and delivering communication activities. Acting as a key point of contact, the coordinator ensures smooth system operations, timely helpdesk support, and engaging, accurate communications across Curtin’s People & Culture digital channels.

An important aspect of this role will be to ensure that staff communications are consistent, clear, and aligned with Curtin’s values. As such, strong collaboration and excellent communication skills will be key to success.

Key Responsibilities:

• Take ownership of Curtin’s Staff Portal, ensuring content is accurate, timely, and engaging.
• Draft and deliver communications that reflect Curtin’s values and brand voice, reaching diverse audiences across the University.
• Use digital tools and analytics to track effectiveness and drive improvements.
• Partner with Marketing, Corporate Communications, and project teams to deliver consistent, impactful messaging.
• Provide technical administration and first-line support for People & Culture applications and associated systems.
• Support staff engagement initiatives by harnessing Curtin’s digital platforms.

Selection Criteria:

We’re seeking a motivated, solutions-focused communicator who brings a mix of technical capability and creative flair.
To succeed in this role, you’ll have:

• A degree qualification in a relevant field OR equivalent professional experience.
• Demonstrated experience in administering and maintaining systems and applications.
• Exceptional written and verbal communication skills, with the ability to adapt messaging for different audiences.
• Experience with tools such as WordPress, Adobe Creative Suite, and Google Analytics.
• Excellent problem-solving, organisational, and customer service skills.

Bonus points if you’re familiar with Campaign Monitor, Site Improve, or Canva, or have experience in higher education or large, complex organisations.

Role Requirements:
Your New Team: - People and Culture

Join a vibrant and open plan office where our customer-focused People and Culture team work collaboratively to support a diverse range of stakeholders University-wide.

Why join our team?

• Impactful role: The position directly enhances employee engagement and productivity by managing digital systems and communications used across the entire University.
• Collaboration opportunities: Work closely with senior leaders, corporate communications, and university-wide project teams (e.g., “Battling Bureaucracy”), offering broad exposure across Curtin.
• Creative and technical balance: Combines hands-on system administration with opportunities to design, draft, and deliver impactful digital communications.
• Professional growth: Access to professional development within Curtin, including learning new digital tools and advancing knowledge and experience across HR technology and communications.
• Inclusive culture: Commitment to diversity, inclusion, belonging, and Curtin’s values provides a supportive and respectful workplace.
• Reputable employer: Curtin University is a leading global university with a strong brand and reputation for innovation.

About Curtin University

We are an energetic, dedicated team of academics and professionals working together to provide global solutions through quality graduates and innovative research. Curtin is a welcoming space where integrity, respect for one another, courage, excellence, and impact are essential to everyday life. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information, please visit our Diversity and Inclusion page - https://staff.curtin.edu.au/discover-curtin/diversity-equity-and-inclusion-at-curtin/

What We Offer You:

Situated on Whadjuk Nyungar Country, our vibrant Bentley campus includes an art gallery, gym, childcare and medical centre, bus station, accessible parking and a multitude of food options including a supermarket. Aside from the vibrant campus life, we offer more than just a job. Curtin offers a wide range of generous benefits, including additional leave, salary packaging, health and wellbeing services and an array of discounts for retail, travel and much more.

For more reasons to work at Curtin, please visit https://staff.curtin.edu.au/discover-curtin/

Join us!

If you’re passionate about using digital systems and communications to connect people, solve problems, and create impact, we want to hear from you.
Please click APPLY NOW, ensuring to attach the following documents:

• Updated Resume
• Cover Letter addressing the criteria noted above

If you have any queries in relation to this opportunity or the application process, please contact our careers team on [email protected] or 08 9266 9000 (option 3,1), quoting the reference number. Please note applications will not be accepted via this email address.

Applications close: Monday, 8 September 2025

Disclaimer: Please note that there is no standardised time for the closing of adverts on the specified date. Therefore, we recommend submitting your application ahead of this deadline. Late applications will not be considered, and only successful candidates will be contacted.

Curtin reserves the right at its sole discretion to withdraw from the recruitment process, not to make an appointment, or to appoint by invitation, at any time. We reserve the right to remove the advert earlier than the date on the advert.