At Ambulance Victoria (AV) we are proud to share our commitment to save and improve lives by providing outstanding care for our patients. This is our promise to every patient, and it sits at the heart of everything we do. No matter what corporate or support role you play in delivering our critical services to Victorians, you will join a team dedicated to bringing our vision to be a world leading ambulance service to life.
About the role
Ambulance Victoria is seeking a suitably experienced professional for the position of Director, Office of the Chief Executive.
Reporting to the Chief Executive Officer, this position will be critical to the delivery of a variety of outputs in areas of organisation strategy, stakeholder management, communications, data driven decision making and project management to support the Chief Executive Officer in delivering strategic priorities.
In addition to effectively managing all aspects of work and outputs within the Office of the Chief Executive, this position will be responsible for:
- Identifying and advising on strategic and operational risks, impacts and critical initiatives as a chief point of professional expertise
- Enabling and contributing to executive operations by recommending action on topical issues and influencing key priorities
- As a senior expert, use whole-of-organisation knowledge, research, compile and validate information to enable evidence-based best practice approaches
- Serving as a central liaison for senior and external stakeholders to promote and maintain key relationships and partnerships and regularly representing AV at government and industry committees
- Driving strategic thinking, collaboration, continuous improvement and capability development, whilst optimising quality, productivity and performance outcomes
- Providing open and effective leadership to build a high performance, collaborative culture the fosters high performance, efficiency, continuous improvement and development
- Leading and contributing to a safe, lawful, and respectful workplace culture through the modelling of ethical behaviours consistent with AV values (CARE)
About you
Suited to a highly motivated and strategic senior leader with significant experience, the successful applicant will possess:
- Tertiary qualifications or industry specialised certifications with extensive, relevant experience, or an equivalent combination of extensive training and experience
- A sound understanding of what is required for a modern healthcare service to succeed, supported by extensive experience and contemporary knowledge of emergency services and/or healthcare and issues
- Astute government relation skills with a deep understanding of economic, demographic, political and legislative trends
- Experience in driving and implementing strategic cultural, organisational, and transformational change and a commitment to build a responsive, future focused and contemporary culture at a senior level
- A high level of communication with an ability to build and maintain relationships and influence, negotiate, and generate buy-in with a range of stakeholders across all levels, including board and executive levels
- A coaching, mentoring and leadership approach to motivate, encourage, and support teams across the employee lifecycle
Working at Ambulance Victoria
As a valued member of AV you will enjoy a professional working environment that recognises the importance of work/life balance. We offer salary packaging options, generous personal leave entitlements, accrued days off for full time roles, and other benefits including free on-site parking.
We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community. If you are ready to be an integral part in bringing our values of Care, Accountability, Respect and Excellence to life at AV, we want to hear from you!
Important information
By applying for a position, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the role.
Successful applicants will need to be willing to complete pre-employment screening including Misconduct and Police Checks in line with Executive Probity requirements. By applying for this position with Ambulance Victoria, you agree to undertake an assessment of any Secondary Employment or outside interests, in line with AV's Secondary Employment procedure. This is required to ensure there is no perceived or actual conflict of interest for AV should you be successful and commence in the position.
The position description can be found on the AV Careers website https://careers.ambulance.vic.gov.au.
How to apply
Your application is an integral part of the selection process and should include:
- Cover letter outlining your experience and interest in the position
- Current resume
Applications must be submitted by 11.59pm AEST on Monday 11 August 2025. Applications must be submitted via the AV Careers Centre website https://careers.ambulance.vic.gov.au to be considered. Emailed applications will not be accepted.
For further information, please refer to `Applying for a position with Ambulance Victoria`. For any further queries please contact Danielle Bourke via [email protected] or 0417 374 824.
At all levels of our organisation a diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people. In the event you require a reasonable adjustment to support your application for this role, please contact us at [email protected] and a member of our Recruitment & Selection team will be in touch.
