Who are we?
We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring.
The role
The Enterprise Records Officer is responsible for supporting the Enterprise Records Manager in providing quality records management by preparing, maintaining, storing and tracking physical and electronic records, including the appraisal and retrieval of archives and the disposal of records in accordance with regulatory, organisational and operational South East Water (SEW) requirements.
This maximum term role until 30 June 2026 is a part of the Enterprise Data Governance and Management Team and will have the opportunity to support the delivery of the broader program of work that relates to SEW data and information management and governance. This role is key to achieving a key component of managing SEW's records to drive Trust, Security, & Compliance.
Key accountabilities for the role will include, but are not limited to;
- Arranging authorisation and disposal of records identified for destruction under the relevant RDA
- Assisting with the maintenance of the Records Management System – Content Server and SharePoint
- Documenting procedures and systems to enable efficient tracking of records and the retrieval of information
- Maintaining and supporting relevant policies and procedures to ensure accurate information, compliance and accessibility across the information lifecycle, while supporting all staff with their recordkeeping responsibilities.
- Contributing to SEW retention and disposal programs and activities
- Assisting with project related tasks that support the Records Management function
Who are you?
In order to be considered for the role of Enterprise Records Officer, candidates will be expected to have substantial demonstrated experience and knowledge of records management across the information lifecycle, as well as:
- A working knowledge of information and records management, including information governance, knowledge management and relevant legislation.
- Experience in large government organisation/s with comprehensive understanding and implementation of PRO(V) Standards and RDAs.
- Demonstrated skills and knowledge in the appraisal, sentencing, and disposal of records within a Records Management System, preferably Content Server.
- Experience in working with both physical and electronic records.
- Proven communication and customer service skills.
- Ability to thrive in an agile and proactive environment, demonstrating systems thinking, attention to detail and excellent problem solving-skills.
- Tertiary qualifications or equivalent experience, preferably in information management or records management are highly regarded.
What's in it for you?
Working at South East Water means you can enjoy a wealth of benefits, starting with the chance to be part of an organisation deeply committed to environmental initiatives and sustainability; one who has been recognised as one of the top 101 Workplaces for Women in Australia by Work180 for the past two consecutive years.
South East Water cultivates a dynamic culture that emphasises collaboration and strong work ethics, supported by career-focused learning and development opportunities.
As a SEW employee, you can enjoy the following offerings from our benefits package:
- Access to My Fitness Passport, an Employee Assistance Program (EAP), annual flu shots, and health checks.
- Work-life balance with flexible working arrangements, including hybrid work options.
- Life insurance and salary continuance.
- Additional leave offerings, such as cultural and ceremonial leave and study leave.
- Head office with modern facilities and panoramic beachfront views, a separate parents' room, a prayer and meditation room, an onsite cafe, and free parking.
- Opportunity to be part of great initiatives involving the local community
This role is remunerated at a Level 4, which is between $101,563 and $109,172+ super and offers are commensurate with the successful candidates' experience.
We're for everyone
Our people are as diverse as the communities we serve. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers.
We are deeply committed to Diversity, Inclusion, and Belonging, and we encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people with disability and jobseekers of all ages and cultures. We aim to provide an inclusive, accessible workplace where everyone is welcome, safe, and celebrated. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, please reach out to our Talent team at [email protected].
Keen to make an impact?
Click here to check out the position description. We're accepting applications for this exciting opportunity until Sunday 20 July 2025!
To be considered for this opportunity, you must hold unrestricted working rights for the period of employment at the time of application. Successful candidates will also be required to undergo a number of pre-employment checks, including a police records check
South East Water operates a 24/7 service environment. Whilst this role does not involve after-hours rostered duty, all employees may be required to provide out of hours support from time to time as required.
Visit southeastwater.com.au to learn more about us and how we serve our customers.
