ESOS Specialist

About the Role

The ESOS Specialist is primarily responsible for ensuring compliance with the Education Services for Overseas Students (ESOS) Act 2000 by managing student course variations and other regulatory requirements through PRISMS. This role includes overseeing course registration with CRICOS and maintaining coordination with TEQSA and ASQA. A key focus of the position is monitoring administrative processes across the student lifecycle—starting from commencement through to completion—to ensure alignment with both internal university policies and the ESOS Framework.

In addition to regulatory compliance, the ESOS Specialist serves as a subject matter expert on the National Code 2018 and acts as a Business Partner to designated departments. The role involves building and maintaining strong relationships with stakeholders, providing training, and offering authoritative guidance to ensure institutional obligations are met. Flexibility and collaboration within the ESOS Compliance Team are essential, as the incumbent is expected to support operational needs, promote efficiencies, and contribute to staff development initiatives.

About You

To be suitable for this role you will need to have experience in the below key accountabilities:

• Current knowledge of Federal and State Government policies and regulations related to international education, training and employment (e.g. ESOS National Code) and a broad knowledge of Australian educational systems and frameworks, and government policies.
• Considerable experience in managing CRICOS registration, including coordination of course changes and registration, and proficiency in using the TEQSA and ASQA portals.
• Significant experience in assessing and processing Release applications.
• Extensive experience in using the Australian Government’s Provider Registration and International Student Management System (PRISMS).
• Outstanding ability to liaise with internal and external stakeholders and manage key relationships professionally.
• Demonstrated high levels of planning and problem-solving skills, including the ability to use initiative and informed judgement in order to adopt a pro-active approach to problem solving, and to work independently and as part of a team.
• Exceptional administrative and organisational skills, including time management and excellent attention to detail, the ability to prioritize and follow through on tasks, and work under pressure and to deadlines.
• Excellent written, verbal, and interpersonal skills, including the ability to communicate effectively with a range of people from different backgrounds.
• Proficient computer skills, including competence in the use of MS Office and other software packages, especially word processing, database and spreadsheet skills.

About Swinburne University of Technology

Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

To Apply

Please submit your CV and cover letter addressing your suitability for this position.
To review the Position Description and to apply, please scroll down to the bottom of the page.
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Please Note: Appointment to this position is subject to passing a Working with Children Check.
If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected].

Applications will close on Sunday 1 June.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion

Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.
Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.
We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.
We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact at [email protected] or call +61 3 9214 3550.
Victoria’s Commitment to Action: Improving international student employment outcomes.
As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.
As a Circle Back Initiative Employer, we commit to responding to every applicant.
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