Company Description
- Thrive in a workplace where we tackle challenges together
- Enjoy work-life balance with flexible working options
- Work with experienced and skilled colleagues who support one another
- Generous insurance plan for our people
Why join us?
Whatever your ambitions, take your career further than you ever imagined. If you’ve never considered insurance before, think again! With diverse, meaningful projects and a global network of opportunities, we offer so much more.
We invest in our people and partnerships. Our learning experiences are vast, including exclusive industry accreditation, and we're building capability for the future, both for TAL and the broader industry. When challenges arise (and they will), our supportive team will be there to help you grow.
Job Description
Join Australia’s leading life insurer as a Governance Analyst, where you will provide broad support to our Group Life & Retirement business unit. Reporting to the Manager, Governance & Reporting your primary focus will be assisting in documenting, development and delivery of operational frameworks and business process across the business unit. This will include documenting current processes, identifying efficiency gaps, developing and recommending standardised operating processes, and support in delivering information sessions/training.
You’ll work closely with a supportive team to make practical recommendations, communicate changes, and help make sure we’re managing risks the right way. You’ll also play a part in building a culture that values compliance and risk awareness, so we can keep doing things the right way as we grow.
In this role you will:
- Support the development of a centralised framework and tools to manage annual attestations, Partner insurer questionnaires, and other contractual obligations for the business unit
- Coordinate with internal stakeholders across TAL to facilitate training and information sessions on existing or newly developed initiatives
- Contribute to the development, implementation, and maintenance of operational risk control registers in collaboration with the Line 1 Risk team
- Document process flow diagrams and change impact summaries for key business processes and stakeholder areas
- Coordinate and conduct business requirements workshops with internal stakeholders and provide business process training to the Group Partnerships team
Create and maintain a comprehensive catalogue of business processes, process flows, and definitions
Prepare monthly Risk Committee reports/packs as required
Qualifications
- Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Experience with Microsoft Lists, Power BI, Visio, and SharePoint
- Proven ability to lead and deliver multiple concurrent projects
- Experienced in coordinating work across enterprise functions, including engagement with senior leaders
- Ability to identify and implement continuous process improvement and operational efficiency
- High-level organisational and administrative skills, with the ability to manage large volumes of information from diverse stakeholders
- Exceptional communication skills, written, verbal and presentation
Additional Information
TAL is one of Australia’s leading life insurers, committed to inclusion, and supporting the career growth of our diverse workforce. We’re proud to be:
- An Inclusive Employer – Recognised as Employer of Choice for Gender Equality by the Workplace Gender Equality Agency and Bronze Tier Status within the Australian Workplace Equality Index
- Diversity Champions – Member of Diversity Council Australia, Australian Disability Network, Pride in Diversity and Champions of Change
- Reconciliation Advocates – Read our Innovate Reconciliation Action Plan.
- We welcome applications from people with diverse experiences, perspectives and backgrounds including Aboriginal and Torres Strait Islander people, caregivers, individuals living with disabilities, people from culturally diverse backgrounds and the LGBTIQ+ community.
- Need adjustments during the recruitment process? Let our team know by getting in touch with us here.—we’re here to support you.
You’re always accountable for your actions. You never give up. You strive to find the best outcomes for customers and partners. And you value working together to find the best solutions for problems.
As part of the recruitment process, there are several checks which may be conducted to demonstrate your eligibility for a role at TAL including Criminal History, Bankruptcy, Entitlement to Work, Regulatory and Reference Checks.
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Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves. Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day. Risk management is everyone’s responsibility.
If you are already a TAL employee please apply via the SmartRecruiters button in Workday and navigate to the Employee Portal. This is important to ensure that your application is recorded accurately.
