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Guest Service Agent

Accor
$61,423 - $77,776 a year
Sydney, New South Wales
Part time
1 day ago
Company Description


Discover Hotel Morris in the Historic Heart of Haymarket!

Nestled in the vibrant Thai Town of Haymarket, Bar Morris isn't just a wine bar; it's a celebration of Sydney's history and culinary evolution! Originally opening its doors in 1929, this iconic establishment, once Australia’s tallest hotel, has undergone a spectacular transformation. Welcome to Bar Morris, the intimate 40-seat casual wine bar that redefines the drinking and dining experience.

What Sets Us Apart?

At the core of Hotel Morris is a fusion of new-world and old-world hospitality, creating an atmosphere that's approachable, intimate, and filled with great banter. Our refined service is dedicated to delivering reinvented Italian classics that tantalize your taste buds and transport you to a world of culinary delight.

Who we are
When you become part of the Morris team, you're not just an employee; you're family. We take pride in fostering an inclusive, passionate, and fun working environment to achieve 1 goal; ‘To provide the best fun casual dining experience in Sydney’. As part of the renowned international hotel group, Accor, we offer attractive staff benefits, competitive salaries, and a platform for your professional growth.

What this role involves
As a leader of our dynamic team, you'll be the orchestrator of exceptional guest experiences from the warm welcome to the fond farewell.

  • Assist and oversee the day-to-day operations of the Front Office & Food & Beverage team
  • Supervise and monitor team members with true leadership ability that motivates the entire team
  • Ensure all levels of service run smoothly
  • Manage financial outcomes
  • Understand all licensing and operating legislation affecting the department, including the Liquor Act.
  • Maintain stock levels
  • Hire, Develop and Coach team members
  • Attend all scheduled F&B and other relevant meetings when required.
  • Handle customer complaints

Additional Information

Hotel Morris is a 82 rooms hotel opened in June 2023.

We have a small team with 'family' mentality where we help each other.

You MUST be able to work flexible roster and weekends.

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