EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney or Melbourne, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As the Head of Superannuation, you will play a key role in shaping EML’s superannuation strategy by building strategic partnerships with funds, administrators and intermediaries who value trusted claims management.
This will be a full time, 24-month contract position based in the Sydney or Melbourne office, with flexibility to work from home up to 2 days a week.
YOUR RESPONSIBILITIES
- Develop, implement, forecast and drive the strategic direction, performance and sustainability of the superannuation function. Enable the delivery of a scalable, efficient, collaborative and effective customer-centric operating model.
- Demonstrate diverse new business thinking within the Super Industry, developing specific strategies, value propositions, and proof points to solidify leads.
- Prepare and present formal proposals, tender responses and presentations to industry representatives, intermediaries and/or direct clients
- Engage with industry partners to build EML’s reputation and to develop strategies for future growth, including canvassing and leveraging existing books of business.
- Work with the Client solutions team to develop innovative customer solutions that can generate future growth opportunities.
ABOUT YOU
- At least 10+ years’ experience in the superannuation sector, with a focus on member services and/or claims functions.
- The role requires demonstrated subject matter expertise in superannuation, death and TPD claims, including fund deed interpretation, trustee requirements, and claims processing frameworks. The incumbent will have at least 10+ years’ experience in member and/or claims-related roles within super funds or administrators.
- Highly respected industry profile with well-established relationships across trustees, administrators, regulators, and superannuation peak bodies.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
• A vibrant, collaborative innovative team culture
• Flexibility with opportunity to WFH when you are fully trained in your role.
• A corporate wellbeing program with discounted health insurance and gym membership
• Access to discounts at over 350 retailers through our Rewards Hub program
• Entitlement to an annual tenure and performance-based recognition reward
• Comprehensive learning and development support
• Companywide events to celebrate success.
• Quarterly Reward and Recognition Awards
• Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
