Join Our Team as a Medical Receptionist – Be the Friendly Face of HelloDr Blackstone
Location: HelloDr Blackstone – Where Care Begins at Reception
GPS360 Global Placement Services, an innovative and rapidly expanding healthcare workforce and service provider, is proud to partner with HelloDr Blackstone to deliver accessible, high-quality healthcare services to our local community.
We are currently seeking a professional, personable, and highly organised Medical Receptionist to join our busy, friendly clinic. If you thrive in a fast-paced environment and love helping people, this is a fantastic opportunity to be the vital first point of contact for patients and healthcare providers alike.
ABOUT US
HelloDr Blackstone is a multidisciplinary clinic focused on delivering comprehensive, patient-centred care. Supported by GPS360, we pride ourselves on excellent service, teamwork, and innovation in healthcare delivery.
Our reception team plays a critical role in ensuring a smooth and welcoming experience for every patient, supporting clinicians, and maintaining efficient clinic operations.
Clinic Hours:
Mon–Fri: 8:00 AM – 6:00 PM
Sat & Sun: 8:00 AM – 12:00 PM
Closed on Public Holidays
ABOUT THE ROLE
As a Medical Receptionist, you will manage patient appointments, handle enquiries, and provide exceptional customer service. Your role will be essential in coordinating clinic workflow and supporting both patients and healthcare staff.
Key Responsibilities
- Greet and welcome patients with a friendly and professional manner
- Manage appointment bookings and scheduling using clinic software
- Answer phones promptly and handle enquiries efficiently
- Maintain patient records and ensure confidentiality at all times
- Process patient check-ins, registrations, and payments
- Liaise with clinicians and other staff to facilitate smooth clinic operations
- Manage incoming and outgoing correspondence, including referrals and reports
- Support general administrative tasks to assist clinic staff
About You
- Previous experience in medical reception or customer service preferred
- Strong interpersonal and communication skills
- Ability to multitask and remain organised in a fast-paced environment
- Comfortable using practice management software and basic computer applications
- Professional, approachable, and compassionate attitude
- Understanding of medical terminology and clinic procedures an advantage
- Ability to maintain patient confidentiality and follow privacy protocols
What We Offer
- Supportive and collaborative team environment
- Comprehensive induction and ongoing training
- Flexible part-time or full-time hours
- Opportunity to develop your career within a growing healthcare organisation
- Modern clinic facilities with a friendly work culture
How to Apply
If you’re ready to be the welcoming face of HelloDr Blackstone and contribute to high-quality patient care, we’d love to hear from you.
Please submit your Cover Letter and CV to:
[email protected]
Subject Line: Medical Receptionist Application – HelloDr Blackstone – [Your Name]
Only shortlisted candidates moving to Stage 2 will be contacted.
Job Types: Full-time, Part-time, Casual
Pay: $23.23 – $52.23 per hour
Expected hours: 15 – 40 per week
Schedule:
- Afternoon shift
- Day shift
- Monday to Friday
- Morning shift
- Shift work
- Weekend availability
Work Location: In person