House Manager

• TOT Vehicle and fuel card
• Attractive remuneration including salary packaging
• Work for one of Australia's largest social purpose organisations
• Monthly RDO

About the Organisation
Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

The House Manager will oversee the day-to-day operations of several residences around Brisbane. This is a hands-on role with most time spent on site in the home or in the community.

The House Manager will guide and coach a team of youth workers in applying the CARE model principles to interactions with young people in residential care, with high and complex needs. They will strive to enhance the lives of young people in the residential setting, incorporating a therapeutic, trauma informed approach within the daily structure and purposeful programming.

There is a strong emphasis on leading your team to provide a secure base for our young people within the home, liaising with culturally appropriate services, and providing opportunities for the young people to connect with the culture in which they identify within.

This position is being offered as permanent, full-time. A TOT vehicle including a fuel card will be allocated to the successful applicant.

Key Responsibilities

• Build professional, trusting relationships with children and young people through visible interest and active engagement.
• Ensure the home is a place that is emotionally and physically safe, nurturing, and appropriately engaging and stimulating, to foster growth and resilience.
• Assist with the development and implementation of the Departmental Case Plan (where applicable) and develop and implement the LWB Case/Care plan that drives day to day service delivery.
• Manage, support and provide reflective supervision and team meetings to a team of residential workers, and lead staff to work as a team in the best interests of children and young people.
• Support staff to apply the Therapeutic Crisis Intervention system (TCI) to prevent, de-escalate and respond to crisis incidents involving children and young people.
• Undertake rostering of residential workers ensuring that risks are managed and staffing levels reflect the needs of children and young people living in the home.
• Coordinate the intake and transition of new children and young people into the home and the exit of children and young people to permanent homes or step-down services.
• Ensure the CIRTS database is up to date with all client information.

Skills & Experience

• Hold or actively working toward a Certificate IV in Child, Youth or Family Interventions (Residential and OOHC) or other recognised Certificate IV or higher
• Experience working with children and young people who have experienced trauma and disadvantage.
• Experience in the co-ordination and management of 24-hour residential services for vulnerable people.
• Demonstrated experience in managing and leading a team
• Demonstrated capacity to manage crises and critical issues and deal with complex and challenging situations.
• Current Unrestricted Australian Drivers Licence.
• Current First Aid and CPR Certificates
• Complete Hope and Healing Framework Foundations prior to starting (we will enrol in this if successful).
• Excellent written and oral communication skills including strong interpersonal skills, use of Microsoft Office packages.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Benefits

• Monthly RDO
• TOT Vehicle and fuel card
• Permanent Full Time Position with ongoing support and training
• Opportunity to work for one of Australia's largest social purpose organisations
• An attractive remuneration package will be offered to the successful applicant, including a mobile phone and laptop
• Access to salary packaging through Maxxia

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Joelene [email protected] with the subject heading ‘HM Milton'.

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Current application closing date is midnight Tuesday 24th June 2025