Job Description
About the Role
At Sodexo, we understand that people are at the heart of everything we do. We're seeking a compassionate, detail-driven Injury Management Coordinator to support our employees through their recovery and return-to-work journey. This role is pivotal in ensuring injured team members are cared for professionally, respectfully, and in full compliance with our obligations.
You’ll work closely with internal teams, insurers, healthcare professionals, and operational leaders to manage injury claims, promote recovery, and enable a safe and sustainable return to work.
Key Responsibilities
Coordinate and manage the end-to-end injury management process, including return-to-work plans for both work-related and non-work-related injuries.
Liaise with injured workers, insurers, healthcare professionals, and internal stakeholders to drive timely, cost-effective, and sustainable recovery outcomes.
Ensure compliance with national workers’ compensation legislation and company policies, including accurate claims documentation and record-keeping.
Provide regular reporting and insights to leaders on injury trends, claim status, and performance metrics to support decision-making.
Facilitate medical case conferences and participate in insurer reviews to influence claim outcomes and support worker recovery.
Deliver internal training and promote a strong safety and wellbeing culture across the business.
What We’re Looking For
Experience in injury management, return to work coordination, or workers’ compensation.
Knowledge of Australian workers’ compensation legislation and injury management practices.
Strong interpersonal and communication skills with the ability to influence and negotiate.
High attention to detail and ability to manage sensitive information with professionalism.
Relevant qualifications in injury management, allied health, rehabilitation, or a related field (preferred).
A proactive, caring approach to helping others return to health and meaningful work.
Why choose Sodexo?
Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.
We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.
At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.
We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!
How to apply?
If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.
One of our friendly recruiters will contact shortlisted candidates for a phone interview. This is also your opportunity to ask any questions you may have.
What are you waiting for? Submit your application today and become part of the Sodexo family!
