EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
THE OPPORTUNITY
As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.
As an IT Manager, you’ll play a key role in boosting collaboration and productivity across the business by supporting and rolling out essential systems.
You’ll lead a capable, customer-focused team that drives process automation, technology integration, and champions the use of Microsoft 365 tools.
It’s a hands-on role where you’ll balance technical expertise with people leadership, keeping things running smoothly and finding smarter ways to work.
This will be a full time, permnent position based in the Sydney office, with flexibility to work from home up to 2 days per week.
YOUR RESPONSIBILITIES
- Develop, implement and lead the strategic direction, performance and sustainability of the M365 application portfolio, including Power Platform, SharePoint, Dynamics 365 CRM and Atlassian products.
- Design and deliver tailored SharePoint and Power Apps solutions that improve collaboration, productivity and operational efficiency across the organisation.
- Drive continuous improvement by staying across emerging trends and best practices in Microsoft 365, incorporating innovative methodologies and governance into business systems.
- Oversee application changes and deployments, ensuring they are delivered in a safe, controlled and compliant manner in line with EML’s change management procedures.
- Conduct thorough testing and quality assurance of SharePoint and Power Apps solutions to maintain system reliability and performance.
- Identify organisational development needs and deliver learning programs that enhance digital capability, while fostering a culture of information management excellence.
ABOUT YOU
- 5+ years of proven experience in a similar technology role, ideally within a fast-paced, service-driven business environment.
- Strong background in mentoring, guiding and leading technical teams, with a track record of managing escalations and resolving complex support issues.
- Essential experience supporting the Microsoft 365 suite, particularly SharePoint and Microsoft Teams.
- Hands-on expertise required in deploying flows and apps using Microsoft Power Platform, including Power Apps and Power Automate.
WHAT WE OFFER
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.
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