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Kids GPS Appointment Coordinator - REQ580084

Sydney Childrens Hospital Network
$72,285 - $73,940 a year
New South Wales
Part time
3 weeks ago
Employment Type: Permanent Part Time
Position Classification: Admin Off Lvl 4
Remuneration: 72285.58 - 73940.16 full time equivalent base salary range (excludes super, leave loading and salary packaging)
Hours Per Week: 30
Requisition ID: REQ580084

Sydney Children's Hospitals Network is the largest paediatric health care entity in Australia. We care for thousands of children each year in our hospitals and in their homes — with one purpose in mind — to help young people live their healthiest lives.

Click here to learn more about our Network



Additional Information
  • An eligibility list may be created for future permanent part time and temporary part time vacancies.

An exciting opportunity exists within the dynamic Kids GPS team at SCH Randwick for an Appointment Coordinator.

The Appointment Coordinator plays a vital role in supporting children and their families coordinate multiple appointments and the associated travel and accommodation requirements. This is a patient facing role. It is essential the successful candidate is able to work as part of a team and form therapeutic relationships with families including those from Priority Populations.

This is a part-time permanent position - 30 hours/week. The success candidate will be required to work a minimum of 4 days/week, though there is capacity for some flexibility in how this will be managed.



What you'll be doing
Kids GPS Care Coordination is a network service designed for children with chronic and complex conditions who frequently utilise hospital services.
Kids GPS aims to improve efficiency and patient outcomes by supporting families to navigate services and providers within the hospital and the child’s local community, integrating tertiary, secondary and primary health. This enables patients and
families to access the right care at the right place at the right time by the right clinician.

The Appointment Coordinator will work collaboratively with the Kids GPS Care Coordinators, and other multidisciplinary clinicians to:
  • Coordinate care between clinicians and services to minimise travel and the length of time spent away from home, off school and away from employment.
  • Ensure all relevant information is well communicated between SCHN clinicians, local clinicians and the family.
  • Provide advice and support to parents/carers regarding travel and accommodation options
  • Demonstrated ability to manage a workload, prioritise tasks and maintain accuracy and attention to detail.
  • Demonstrated capacity to work independently, and collaboratively, and exercise initiative and judgement in dealing with confidential issues.
  • Excellent verbal and written communication skills, with a focus on customer service
  • Experience dealing with patients and families in a hospital setting
  • Competency with computer software, including Microsoft suite (Outlook, Word, Excel)
  • Medical Administrative experience desirable

SCHN is an Equal Opportunity Employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery to children, young people and their families and carers. We encourage all suitably qualified applicants to apply. If you identify as an Indigenous Australian or as a person with a disability, please contact us if you would like some more information about our recruitment process.


Aboriginal and Torres Strait Islander people are encouraged to apply. We recognise the value of Aboriginal staff providing health care to Aboriginal children and families that access the services we provide at the Sydney Children’s Hospitals Network. Aboriginal job applicants are encouraged to visit the NSW Health Aboriginal Recruitment tool, Stepping Up to assist in preparing your application.


Please refer to the Application Guide and NSW Policy Directive PD2024_015 Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases for vaccination requirements.


This position requires a Working with Children Check (WWCC) issued by the Office of the Children’s Guardian. For more information on how to apply for the clearance, please visit the Office of the Children’s Guardian Website https://ocg.nsw.gov.au/


NSWHealth is committed to child safety in line with the Child Safe Standards. SCHN is committed to maintaining a child safe culture that upholds the rights of children and young people. We strive to ensure children and young people feel safe, supported, and are included in their care. Existing staff of SCHN and those seeking employment are required to prioritise the safety, welfare and wellbeing of children and young people in their care and take action to keep them safe from harm and abuse.


Applicants holding visas with working rights may be considered for temporary appointment (up to the expiry date of their visa) where no suitable local applicant is identified.


Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

Need more information?

For role related queries or questions contact Catherine Hawes on [email protected]

If you are Aboriginal or Torres Strait islander wishing to apply for this role and want to speak with an Aboriginal person/representative from the Sydney Children’s Hospital Network please contact Wayne Dargan on [email protected]


For technical support please contact the customer services team on 1300 679 367 and select option 3.


Applications Close: 15/06/2025

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