Lifestyle Services Coordinator

• Full time role, Monday to Friday
• Salary Packaging and tax benefits of up to $15,900 + $2650 in entertainment
• Employer of Choice in The Australian Business Awards 2024

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively.

The Location

Ideally located on the Gold Coast, in close proximity to Robina Town Centre, Bolton Clarke's Villa Serena provides high-quality aged care in a friendly, secure and comfortable residential environment. Villa Serena is a Tuscan-style home with grand courtyards and manicured gardens, with a range of onsite amenities including a café, beauty spa, library and activities room.

The Role

Reporting to our General Manager, the Lifestyle Services Coordinator is responsible for providing leadership and quality management within our Lifestyle Services Team. You will be required to be hands on and leading by example to ensure our home operates efficiently and effectively in providing Living and Lifestyle experiences and services for our residents and families.

• Develop lifestyle programs based on individual needs, preferences and goals with the aim to enhance physical, intellectual, emotional, cultural, and social well being
• Active participation in the delivery of activities
• Prepare comprehensive and accurate Lifestyle Assessments of residents
• Ensure complete and timely documentation of resident participation and engagement
• Manage and coach the lifestyle team to deliver engaging and meaningful lifestyle activities
• Support the orientation and training of new team members and volunteers
• Develop and maintain positive relationships with residents, families and volunteers
• Facilitate community engagement opportunities

To be successful, you will have:

• Certificate IV in Leisure and Health or equivalent
• Experience working in Lifestyle Services within Aged Care
• Experience working with a range of cognitive and physical abilities
• Knowledge and understanding of current Aged Care Quality Standards
• Ability to communicate effectively with residents, families and all levels of staff
• Valid working rights in Australia (Passport, Birth Certificate etc)
• NDIS Worker Check (or willingness to obtain prior to commencement)
• 2025 Flu Vaccination (or willingness to obtain)
• Evidence of Covid-19 vaccination (minimum of 1 dose)

Our Benefits

• A caring team environment with strong clinical support
• Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 tax free plus additional $2650 in entertainment per year
• Private health insurance discounts
• An Employee Assistance Program for staff and family
• Career progression and development opportunities
• Training and support plus development opportunities
• Free annual flu shots