Market Intelligence Officer

• Full-time, continuing position
• Join a dynamic team driving strategic insights for student recruitment.
• Base Salary $103,185k plus 17% superannuation

About the opportunity

As a Market Intelligence Officer within the Intelligence & Insights team at Sydney Future Students , you will play a key role in researching, analysing, and interpreting market intelligence to support domestic and international student recruitment across undergraduate and postgraduate levels.

You’ll collaborate closely with the Market Intelligence Specialist to deliver high-quality insights through both primary and secondary research. Your work will inform strategic and operational recruitment decisions and enhance our understanding of student behaviour, market trends, and competitive positioning.

You will provide project management support and services to ensure efficient coordination, maximised productivity and that client needs are met on time.

Your key responsibilities will be to:

• conduct and project manage quantitative and qualitative research , including surveys, recruitment, focus groups, interviews, and mystery shopping.
• perform desk research and monitor higher education reports to identify emerging trends.
• analyse and interpret primary and secondary data to produce clear, actionable reports and presentations .
• share insights with internal stakeholders to support recruitment strategies, decision-making and enhanced understanding of student channels.

About you

We’re looking for someone who thrives in a collaborative environment, values excellence, trust and accountability, and brings a passion for data-driven insights. You will have:

• a solid understanding of sales and marketing principles , student recruitment, consumer behaviour, and the higher education landscape.
• proven experience in conducting and project managing market research , including both primary and secondary, qualitative and quantitative methodologies.
• strong communication skills, with the ability to present complex information clearly and effectively.
• analytical proficiency using tools such as Excel, SPSS, DisplayR, Qualtrics, Alteryx, M, or Python .
• a proactive mindset with strong problem-solving skills and the ability to apply sound judgment.

Sponsorship / work rights for Australia

You must have unrestricted work rights in Australia for the duration of this employment to be eligible to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion , evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ+ . We welcome applications from candidates from all backgrounds.

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion .

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Laura Pierce, Recruitment Operations by email to [email protected].

© The University of Sydney

The University reserves the right not to proceed with any appointment.

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