Full Time
Benefits: Company vehicle, mobile & notebook PC, 11.5% superannuation, and 20 days annual leave
About Benson Machines
Benson Machines is a leading supplier of high-quality machine tools, offering a comprehensive solution for businesses across Australia. From product selection and sales to installation, training, and ongoing service, we provide end-to-end support throughout the entire machine lifecycle. Our expertise in process improvement, equipment selection, maintenance, and technical support ensures our customers maximize productivity and efficiency.
We pride ourselves on our customer-focused approach, industry expertise, and commitment to quality service, making us the trusted partner for businesses looking to enhance their manufacturing capabilities.
About the Role
We are seeking a Mechanical Engineering Technician to join our team, providing expert on-site and remote technical support for machine tool equipment. In this role, you will be responsible for diagnosing, repairing, and maintaining a variety of high-precision machinery while ensuring customer satisfaction through professional service and technical expertise.
Responsibilities
· A full range of repairs to equipment, from minor breakdown service to full machine overhauls
· Provide service and customer support during field visits and in-house
· Manage, facilitate, or support on-site installation, repair, maintenance, customer training, and test tasks
· Diagnose errors or technical problems and determining proper solutions
· Collaborate with team members on projects and sharing information across the organisation
· Develope documentation to support operational activities
· Understand customer requirements and making appropriate recommendations
· Build positive relationships with customers
· Ensure timely communication and reporting to customers, Benson Management, and suppliers
· Comply with all legal and company safety, health, and environmental requirements in accordance with best practices, including but not limited to vehicle and machinery operations
· Adhere to all company procedures and protocols
Requirements
- Proven field service experience, with emphasis on precision turning and grinding machines
- Ability to troubleshoot, test, repair, and service technical equipment
- Experience with mechatronic systems, including electronics, hydraulics, pneumatics, CNC and mechanics
- Strong written and verbal communication skills
- Flexibility to adapt to changing schedules and work environments
- Technical degree or certification in mechatronics, electronics, or mechanical fitting & machining (or at least 5 years of relevant experience)
- Strong ability to prioritize tasks and meet deadlines
- Ability to work efficiently in fast-paced, demanding situations
Why Join Benson Machines?
- Work with a reputable, industry-leading company
- Competitive salary & benefits package
- Hands-on training & development opportunities
- A supportive team that values collaboration & innovation
- Opportunity to work on cutting-edge machinery & technology
Ready to apply? Submit your resume today by emailing to [email protected] and take the next step in your career with Benson Machines!
Job Type: Full-time
Work Location: In person
