Join Our Team as a Medical Receptionist - Patient Advocate at Soleil Health
About Soleil Health
Welcome to Soleil Health, where cutting-edge medical care meets an unparalleled patient experience. We're transforming healthcare from a clinical obligation to a relaxed and stress-free journey. Our mission is to create a new standard of care, enhancing every step of the patient experience from the moment they enter our doors. By integrating innovative and sought-after services, aesthetically pleasing and calming environments, and fostering collaboration between general practice and specialist care, we revolutionize the patient journey. Our beachside location in Cottesloe offers a tranquil and relaxed coastal atmosphere, prioritizing our patients' holistic well-being and ensuring they feel informed and confident at every touchpoint
The Opportunity:
As a Medical Receptionist - Patient Advocate, you will be the first point of contact for our patients, playing a critical role in their healthcare journey. Your responsibilities will include:
- Patient Care: Provide exceptional patient care, ensuring their safety, confidentiality, and comfort.
- Appointments & Administration: Manage patient arrivals, schedule clinical appointments, handle accounts, and process Medicare batching.
- Communication: Answer inbound calls, respond to emails, and manage booking requests with a friendly and professional demeanor.
- Team Collaboration: Work collaboratively with our team, supporting a seamless and efficient operation.
What We’re Looking For:
To be considered for this role, you’ll need:
- Professionalism: A polished, approachable manner with top-tier customer service skills.
- Communication Skills: The ability to interact effectively with individuals from diverse backgrounds.
- Attention to Detail: Strong data entry skills with a focus on accuracy and confidentiality.
- Tech Savvy: Comfortable with technology and Best Practice software.
- Team Player: Ability to work well in a collaborative team environment.
- Dependability: A valid driver’s licence, reliable transport, and full Australian working rights.
Why Join Soleil Health?
This is more than just a job; it's an opportunity to be part of a team that is transforming healthcare. If you're passionate about making a positive impact on people's lives and thrive in a professional, yet relaxed environment, we'd love to hear from you.
Job Type: Full-time
Pay: From $30.00 per hour
Expected hours: 38 per week
Benefits:
- Professional development assistance
- Travel reimbursement
Ability to commute/relocate:
- Cottesloe WA 6011: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Best Practice: 1 year (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 04/08/2025
