Medical Receptionist
Are you passionate about customer service and helping people. We are seeking a casual medical receptionist to join our team in Burwood with occasional travel to Campbelltown and North Sydney office.
This role would be suitable to someone currently studying or you’re looking to get back into the workforce. 1-2 days per week, must be available Wednesdays.
Role:
Meeting and Greeting patients at reception
Managing incoming telephone calls
Handling initial patient enquiries and questions – by phone & email
Scheduling and organizing patient appointments using Gentu software
Processing patient information, payments and Medicare rebates
Processing emails and mail
General office tasks including using Microsoft Word and Excel
Managing patient paperwork, referrals and billing
Excellent verbal and written communication skills
General housekeeping
Typing (minimum 60wpm) Dictaphone typing an advantage
Assisting Practice Manager with ad-hoc administrative task
About You:
Are you a proactive problem solver that takes initiative to solve problems but who can also follow instructions, accept feedback, and work within a team environment?
High attention to detail and the ability to remain calm while attending to multiple tasks (clients, emails, phone calls, etc) is vital.
Are you a fast learner, with experience in the use of Microsoft (Outlook, Word & Excel) and medical diary software like Genie/ Gentu.
Previous experience working in the medical industry is desirable.
This position is casual with view to part time, the ideal candidate will be flexible to provide coverage when other staff are sick, on leave or when relief is required.
Job Type: Casual
Pay: $24.95 – $33.00 per hour
Expected hours: 15 per week
Experience:
- Customer service: 1 year (Preferred)
- Medical reception : 1 year (Preferred)
Work Authorisation:
- Australia (Preferred)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Application Deadline: 28/07/2025
