Search suggestions:

casual
no experience
retail
part time
work from home
night shift
administration assistant
no experience required
receptionist
visa sponsorship available
woolworths
hospitality
chef
Sydney
Victoria
New South Wales
Melbourne
Queensland
Adelaide
Sunshine Coast Regional
Townsville
South Australia
Ballarat
City of Brisbane
Newcastle

Motor Claims Specialist

Royal Automobile Club of WA
$85,699 - $108,514 a year
Perth, Western Australia
Full time
3 days ago
With over 1.3 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.”

We are seeking focused and results orientated individuals to join our Motor Claims team. This role is responsible for managing motor claims, whilst delivering exceptional member service.

Location: West Perth offices & Work from home 50% of the time upon completion of training
Working hours: Full time - 37.5 hours per week
Hours: Work Monday to Friday and have weekends free! Alternate Shifts including 7am to 3pm and 9am to 5pm
Pay: Competitive base salary + super + incentives + discounts!
Training: You’ll be set up for success with in-depth training and on the job support
Team: Working for an Insurance market leader you will be working with collaborative, supportive and likeminded individuals, with leaders who focus on your career development

What will you be doing?

  • Manage a caseload of motor claims to maximise outcomes.
  • Negotiate liability with other insurers and third parties.
  • Communicating clearly and professional, both verbally and in writing.
  • Monitoring settlement performance and contributing to continuous improvement initiatives.
  • Ensuring all claims are handled in line with RAC Insurance policies, procedures, authority limits, legislative and regulatory requirements.
  • Collaborate with colleagues and contribute to a supportive team environment.
  • Deliver service that consistently exceeds member expectations.
What are we looking for in you?
  • Experience in motor claims settlements or claims handling.
  • Strong understanding of motor vehicle liability principles.
  • Excellent communication, negotiation, and dispute resolution skills.
  • High attention to detail and the ability to make informed decisions based on evidence.
  • Empathy and professionalism when handling challenging conversations.
  • Self-motivated and capable of working independently.
  • A team player who actively supports and uplifts others.
  • Previous experience in the motor insurance industry (highly regarded).
  • A genuine commitment to putting members at the heart of everything you do.

What we can offer you:
  • A workplace culture where our people feel valued, respected and empowered.
  • Work in flexible ways that meet work/life commitments and support wellbeing.
  • Be part of a purpose led organisation that gives back to the WA community.
  • An environment that values ongoing career development
  • Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services
  • Opportunities for community engagement and corporate volunteering

Please note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
#BetterJourneysRAC
#LI-LH1
Save Apply
Report job
Other Job Recommendations:

Motor Claims Consultant

Advent Claims Australia P/L
New South Wales
$68,406 - $86,618 a year
  • Competitive remuneration package
  • Commitment to work-life balance
  • Supportive and approachable management...
3 days ago

Claims and Rehabilitation Advisor (Return to Work Coordinator)

Bolton Clarke
South Australia
$82,411 - $104,351 a year
  • Coordinate the rehabilitation of injured employees, develop...
  • Provide advice and guidance on all injury claims/case...
1 week ago

Ancillary Claims Consultant

Startek
Australia
USD 51,700 - USD 56,240
  • Location: Commence training and working in our Melbourne CBD...
  • All applicants will be required to complete a criminal check...
1 week ago

Claims Specialist - Claims and Workplace Health

KPMG Australia
Victoria
  • Supporting a variety of exciting and dynamic engagements as...
  • Strong attention to detail and written communication skills,...
1 day ago

Motor Technical Assessor Quality Standards&Events

Auto & General Insurance
Melbourne, Victoria
$88,510 - $112,073 a year
Additionally the role entails post authorisation review of assessments and repaired motor vehicles, to ensure cost effective...
2 weeks ago

Claims Officer

Portable Long Service Authority
Bendigo, Victoria
$75,047 - $95,026 a year
The Act, together with the Long Service Benefits Portability Regulations 2020 provide a Portable Long Service Benefits Scheme.The...
1 week ago

Claims Service Consultant

TAL
Victoria
$72,339 - $91,597 a year
  • Ensure all interactions with Customers, Advisers and other...
  • Liaise closely across the TAL Claims and other relevant...
2 days ago

Senior Claims Consultant

TAL
Victoria
  • Flexible work arrangements
  • Full time, permanent contract
  • Internal career growth opportunities...
2 days ago