Operations Officer

Reach Beyond!: CHC provides unmatched helicopter services that enable our customers to reach beyond – to work in remote and challenging destinations that limit others – and come home safely. We are dedicated to our purpose of getting our customers where they need to be, when they need to be there, anywhere in the world – safely and reliably. All you have to do is get on board!

At CHC, we pride ourselves on our values and culture:
Accountability: Take pride and ownership of our actions and results.
Collaboration: Working together with transparency and trust to drive continuous improvement.
Care: Creating a safe and sustainable environment for all.
Integrity: Doing what's right and fostering a culture of respect.
Excellence: Prioritizing quality services and setting industry standards.
Role Summary: Key Responsibilities:

• Coordinate the Daily Flying schedule liaising with Pilots, Engineers & Ground Staff.
• Liaise with Onshore and Offshore Clients with regards to flight requirements and changes.
• Maintain a continuous Flight Following watch during the period of duty.
• Co-ordinate SAR & Medevac response in accordance with Company procedures.
• Complete daily flight statistics for monthly reporting.
• Ensure the operations and duty hand-over reports are recorded in an efficient manner.
• Base Administration – book accommodation, create purchase orders, reconcile invoices & organise any building maintenance requests.

• Operations Team provide 24hr coverage. Shift work is required. Early, Late and on Call shifts are a requirement of this role.
• Shifts are between 8 hours to 12 hours duration.
• Flexibility in Start and finish times are required and can be at short notice.
• When on call, be available for medevac callout & coordination.

Qualifications, Skills & Attributes:

• Strong organisational and time management skills
• Competent computer skills especially with Microsoft Office Suite
• Strong communication and interpersonal skills
• The ability to work autonomously under general direction
• Team oriented and ability to work collaboratively across teams
• Demonstrate a positive, flexible and adaptable approach
• Excellent customer service skills
• Aviation operational experience or experience in a similar role will be viewed favourably however not required.