Order Entry Clerk - Weekend work
- The primary point of contact for customers of our wholesale business
- Working from Infinity Bakery at Homebush West
Wholesale responsibilities
- Input daily customer orders (received via standing orders, phone, email and text message) before production deadline
- Create a daily production report with any checklists or special requests for dispatch and organise delivery notes
- Create credit notes for any product or delivery issues and liaise with customers to ensure a satisfactory outcome
- Update management with any feedback from customers (irregularities or new requests)
Our Philosophy
At Infinity Bakery we are focused on producing the best sourdough and artisan bakery products. We want to provide these coupled with the best customer experience. We believe that in order to do that we need to understand our customer, how they act and respond and be able to tailor a personalised service to each of them.
Our business has multiple moving parts with customers on one hand and various production departments on the other; the Order Entry Clerk needs to be an effective conduit between those moving parts. They must be proactive and ensure that the right people receive meaningful information to enable everyone to do their job better.
Requirements
- Minimum 1 year experience in an office environment preferably in a similar role
- Proficient with computers and software applications
- Excellent communication skills
- Good customer service
- Able to think quickly and help customers get a positive result
Working arrangements
- Needs to be available onsite every weekend between 10am-4pm, with some on call requirements before 10am.
- Ability to work from the Bakery at Homebush
Job Type: Casual
Pay: $32.18 per hour
Ability to commute/relocate:
- Homebush, NSW 2140: Reliably commute or planning to relocate before starting work (Required)
Work Authorisation:
- Australia (Required)
Work Location: In person
Expected Start Date: 13/09/2025
