Payroll Application Analyst

General information

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Description & Requirements

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Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

At Australia Post, Payroll Operations is a dynamic and growing division, made up of several teams, including the Payroll and T&A Applications team. This team provides a range of transactional and administrative services for Australia Post and its subsidiaries, playing a crucial role in supporting the organisation's payroll functions. As the team continues to grow, we’re excited to announce an opportunity for a Payroll Application Analysts to join us and contribute to shaping the future of payroll operations.

This is an exciting time to join the Payroll team at Australia Post, with plenty of opportunities for personal and professional growth. 

What you’ll deliver with us  

In these roles, you’ll each play a key part in supporting payroll system upgrades, enhancements, and change control processes, ensuring that changes are smoothly implemented with minimal disruption. Your responsibilities will include thorough documentation, system testing, and User Acceptance Testing (UAT) to ensure that all payroll system changes are executed effectively. You’ll also resolve complex payroll queries and provide essential system support to internal stakeholders, ensuring seamless payroll operations as the team expands and embraces new challenges and innovations.

You’ll also   

• Assist in system upgrades, patches, and enhancements by conducting testing and UAT to ensure accuracy, compliance, and minimal disruption. Maintain records of test cases and issue resolutions for compliance and knowledge sharing.
• Work with IT, HR, Finance, and vendors to resolve issues, validate functionality, and meet payroll requirements. Provide guidance on application functionality and assist with Tier 3 payroll queries.
• Analyse data to identify trends and root causes of SAP payroll issues, and define business specifications. Contribute to managing the SAP Payroll system and ensure timely resolution of payroll tickets within ServiceNow.

About you  

You bring strong experience in payroll systems and processes, a problem-solver who thrives on troubleshooting and addressing challenges, with a focus on ensuring smooth payroll operations. Passionate about contributing to a dynamic and growing team, you’re eager to be part of Australia Post’s exciting modernisation and transformation journey, helping drive innovation and operational excellence as the organisation evolves.

You’ll also need   

• Strong knowledge of SAP HR/Payroll and other payroll systems, with experience in Spinifex reporting and an understanding of payroll processes, business rules, and principles.
• Ability to troubleshoot complex payroll issues, write Business Requirements, Test Scenarios, and Business Analysis Summaries to ensure smooth operations and system functionality.
• Excellent interpersonal and communication skills, with the ability to engage effectively with colleagues across all levels of the organisation and support the team in achieving payroll goals.

How we’ll deliver for you

• Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.
• Flexible working, across head office and facilities across the network.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on [email protected]

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