People & Culture Generalist

WHO ARE WE?

The Rev. Bill Crews Foundation (BCF) is a registered charity dedicated to tackling the causes and effects of homelessness and poverty. Through food provision, social welfare, and education support, we help individuals reclaim their dignity and independence.

Our People & Culture function is central to this mission building a fair, safe and empowering environment for all staff and volunteers who deliver our services.

THE OPPORTUNITY

We’re seeking an experienced and proactive People & Culture Generalist to join our team and deliver high-quality HR support across the Foundation.

This is a broad, hands-on generalist role ideal for someone with solid HR experience who’s ready to deepen their scope and take greater ownership, while enjoying the guidance and support of the Head of Business & Culture.

You’ll be the first point of contact for HR queries, advising staff and managers on employment matters and ensuring fair, consistent, and compliant application of policies and legislation. You’ll support recruitment, contracts, onboarding, policy implementation, employee relations, and WHS processes – helping us build strong people systems and an inclusive, values-driven culture.

If you’re a capable HR professional looking to make a real impact in a purpose-led organisation, this could be the perfect next step.

RESPONSIBILITIES

Reporting to the Head of Business & Culture, you will:

• Act as the first point of contact for HR-related queries from employees and managers, providing clear and practical advice in line with employment legislation, organisational policies, and procedures.
• Support and guide managers in applying HR policies fairly and consistently.
• Coordinate HR processes across the employee lifecycle, including onboarding, contract administration, policy advice, performance management documentation, and offboarding.
• Draft and issue employment contracts, variations, and other HR documentation accurately and promptly.
• Support early intervention in workplace concerns and facilitate informal resolution where possible.
• Maintain accurate and confidential employee records in Employment Hero (HRIS), ensuring compliance with privacy and data integrity requirements.
• Provide administrative and advisory support for Work Health & Safety (WHS), including record-keeping, policy updates, and assisting with WHS Committee meetings.
• Assist with recruitment, payroll processes, LMS updates, and compliance activities.
• Contribute to HR policy reviews and continuous improvement initiatives.
• Support the consistent application and rollout of policies and procedures across the organisation.

TO BE CONSIDERED FOR THIS POSITION, YOU WILL HAVE:

To be considered for this position, you will have:

• At least 3–5 years of HR experience, ideally in a broad generalist role.
• Sound knowledge of Australian employment legislation, including Fair Work and Award interpretation.
• Experience preparing HR documentation such as contracts, variations, and correspondence.
• Strong interpersonal and communication skills with the ability to build trusted relationships at all levels.
• Confidence in advising and supporting managers to apply policies fairly and consistently.
• Conflict resolution skills with an ability to manage workplace issues sensitively and effectively.
• Excellent organisational and time management skills, with the ability to manage multiple priorities.
• High levels of confidentiality, integrity, and discretion.
• Proficiency in Microsoft 365 and experience with HR information systems (HRIS).

WHY WORK WITH US?

• Professional Development Opportunities
• Employee Assistance Program (EAP)
• NFP Salary Packaging Benefits ($15,900 tax-free benefit for applicable staff)
• Close to Public Transport / Free On-Site Parking

READY TO MAKE A DIFFERENCE?

If you are an HR professional looking to grow your career in a purpose-driven organisation, we would love to hear from you. Apply today and join us in creating brighter futures for those in need.

Please Note: This position is managed directly by the BCF People and Culture team. While we value the interest of recruitment agencies and external businesses, we are not seeking third-party support for this role at this time.

Bill Crews Charitable Trust and the Exodus Foundation are separate but closely cooperating entities. Together, they deliver services and programs under the Rev. Bill Crews Foundation brand name, working to support those in need.

All Bill Crews Foundation employees are required to have completed at least three (3) COVID-19 vaccinations, including booster doses approved by the Australian Therapeutic Goods Administration (TGA). Proof of COVID-19 vaccination status will be required prior to commencing employment.

Applicants must have the right to work in Australia. The successful candidate will also need to complete a Working With Children Check, a Police Check and First Aid as part of the employment process.