Portfolio Manager, Insurance

Shape the Future of Insurance with Strategic Portfolio Leadership

We’re seeking an experienced Insurance Portfolio Manager to lead a diverse portfolio of strategic initiatives that drive operational excellence and innovation across our insurance business. 

About the Role

In this critical leadership role, you’ll work closely with senior executives, governance bodies, and cross-functional teams to ensure our investments deliver maximum value and remain aligned to our business strategy. This is an exciting opportunity for a senior portfolio leader who thrives in complex environments, brings deep understanding of life insurance operations—especially claims—and can drive strategic decision-making to optimize outcomes across a multifaceted portfolio.

Location: Parramatta or Melbourne based | Type: Permanent Full Time Leadership Role | Reports To: Head of Insurance Operations

What You’ll Be Doing

• Serve as the key point of contact for the Investment Council, Steering Committee, and senior executives regarding portfolio performance and communications.
• Oversee the entire lifecycle of the insurance project portfolio – from strategic alignment, prioritization, and resource planning to execution and benefits realization.
• Lead demand management processes to ensure strategic alignment of programs and initiatives.
• Conduct regular portfolio reviews with senior stakeholders to validate performance, assess risks, and recommend prioritization or realignment.
• Monitor the health and progress of individual projects within the portfolio and intervene or escalate where needed.
• Coordinate interdependencies across initiatives, resolving resource and delivery conflicts.
• Provide transparent reporting and insights on the portfolio to executives and governance forums.
• Ensure adherence to governance frameworks, internal policies, and industry best practices.
• Bring an informed perspective on current challenges in the life insurance sector, particularly in claims handling, to shape effective solutions.

What You’ll Bring

• 7+ years of experience in program, project, or portfolio management, with increasing leadership responsibility.
• 3+ years in a portfolio management role overseeing complex initiatives.
• Proven ability to lead diverse, cross-functional teams.
• Desirable: Experience in the Life Insurance industry, particularly in claims or operations.

Your Skills & Strengths

• Strong track record in aligning portfolios to strategy and delivering results within financial and resource constraints.
• Strategic thinker with strong analytical skills and the ability to influence outcomes at all levels.
• Exceptional communication and stakeholder engagement capabilities, including executive reporting and governance participation.
• Empathetic leadership style with the ability to adapt to diverse audiences and needs.
• Skilled in negotiation and conflict resolution in resource-constrained environments.
• Deep understanding of project delivery methodologies such as Agile, PRINCE2, MSP, or PMI frameworks.
• Experience with portfolio performance analysis, risk management, and use of reporting tools.

Why Join Us?

You’ll be joining a purpose-led organisation during a transformative time for our Insurance business. With a high-performing team and strong executive sponsorship, this role gives you a platform to lead with impact, influence strategic decisions, and help shape the future of insurance operations.

Some of our Employment Benefits

• FlexiWorks – enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and Company purpose. 
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft!
• Novated Car Leasing

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening prior to commencement of employment.

Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. 

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.