PRIMARY DETAIL
- Salary Package: From $99,161 to $109,457 (HEW Level 6), plus 17% employer's superannuation and annual leave loading.
- Full time, fixed-term role at Macquarie University, Wallumattagal Campus, North Ryde, until 31 December 2026.
- Work with a strong collaborative IT team, hybrid working arrangement.
The Role
Our Student360 Program is seeking a Project Officer to provide operational support to the Governance Manager, to drive efficient and effective program delivery ensuring successful program transformation outcomes across the University. The role is an excellent opportunity to work on a key program in Macquarie University’s Digital Transformation.
You will report directly to the Student 360 Governance Manager and will play an important role in supporting the implementation of a new, consolidated, secure student CRM that will allow effective connection to successfully support students throughout their journey. The Student360 Program will deliver a student CRM (Salesforce) that will realise our ambitions for end-to-end student engagement and service delivery.
Key Responsibilities
- Provide administrative support to the Program leadership team, including Program Director, Program Manager, Project Managers & Stream Leads.
- Receive, resolve and/or appropriately escalate enquiries, not limited to the regular monitoring of the Student 360 inbox.
- Own onboarding & offboarding activities for the S360 Program, including administrative support during recruitment.
- Support management and tracking of vendor contracts including goods receipting.
- Provide administrative support for the purchase and delivery of IT equipment and services, ensuring alignment with relevant University policies and procedures.
- Coordinate meetings between team members, suppliers, and other stakeholders as needed to ensure effective communication.
- Collate information and prepare executive communications, as required.
- Capture meeting minutes of key program governance forums.
- Build and maintain collaborative relationships with key internal and external stakeholders.
- Assist with coordination and facilitation of project delivery activities, as required.
- Comply with relevant EEO and WHS regulations.
- Perform any other duties as required and as appropriate for the incumbent’s level of competence.
About You
We're seeking a proactive individual with a solid grasp of project management fundamentals. You'll excel in planning and executing tasks, efficiently managing time to achieve project goals and objectives.
Additionally, you'll possess excellent verbal and written communication skills, demonstrating the ability to convey information effectively to a diverse range of stakeholders.
About Us
Macquarie is a university engaged with the real and often complex problems and opportunities that define our lives. Celebrating its 60th year in 2024, it was established as a bold experiment in higher education and designed to break from educational traditions to work in tandem with industry. Institutionally we strive for the extraordinary by challenging convention and embracing different views. Our pioneering culture has encouraged and inspired students, staff and collaborators to break free from conventional thinking, and to actively shape the complex issues that define the future of humanity.
Why work at Macquarie
We rank amongst the top employers in the Australian Workplace Employers Index, having recently earned a five-star rating in the QS World Rankings with the highest rating for employability.
Our prime location, we are walking distance from Macquarie University Metro Station and Macquarie Shopping Centre. Not only are we close, take a look at our benefits on offer:
- 17% Superannuation
- Subsidised onsite parking options
- Flexible working options
- Training and professional development
- Onsite childcare facilities
- Discounted health insurance (Medibank)
- Onsite vacation care
- Employee Assistance Program
- Subsidised membership at the Sport & Aquatic Centre
- Onsite GP, imaging & physio clinics
To Apply
To be considered for this position, please apply online and attach your resume and a separate cover letter that outlines how you meet the selection criteria below:
- Minimum 3 years experience in a similar role.
- Understanding of the overall requirements for coordination of information in a complex and broad portfolio environment.
- Strong organisation and time management skills and an ability to prioritise workload to meet competing deadlines.
- Understanding of project management fundamentals in a complex organisation.
- Strong analytical and numerical skills and attention to detail.
- Excellent verbal and written communications skills.
- Demonstrated ability in developing and maintaining relationships with a wide range of stakeholders.
- Proficient in use of MS Office Suite and experience in preparing agendas, minutes, reports and presentations.
- Experience in Higher Education (Highly desirable).
- Experience in developing reports and dashboards and use of reporting tools to generate actionable insights and informed recommendations (Highly desirable).
- Experience in the use of JIRA (Highly desirable)
Please note that this position requires a criminal record check.
If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account.
Applications Close:
25/08/2025 11:59 PMA Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our
Diversity, Inclusion and Belonging Framework
.Flexible Work
At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University.
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