- Join an organisation passionate about delivering improved health care.
- Flexible Working Organisation based in state of the art, agile offices in St Leonards.
We are looking for someone who can:
- Lead and manage large-scale health system projects with a focus on digital transformation and patient-centred care, particularly in the implementation of Patient Reported Measures (PRMs).
- Collaborate effectively with a wide range of stakeholders, including clinicians, consumers, carers, and health agencies to co-design and improve the use of outcomes and experience measures at the point of care.
- Provide expert advice, training, and ongoing support on PRMs and digital tools (e.g., the HOPE platform), while confidently supporting decision making around systems such as the Single Digital Patient Record (SDPR) to ensure alignment with strategic health priorities.
About us
The Agency for Clinical Innovation (ACI) leads innovation in clinical care across NSW. We do this by bringing clinicians, patients and healthcare managers together to design and implement new ways to deliver healthcare.
For more information go to https://www.aci.health.nsw.gov.au
What you will be doing
The Patient Reported Measures (PRMs) Project Officer will contribute to the continue co-design, and implementation of the ACI's Patient Reported Measures Program, inclusive of digital health applications such as the Health Outcome and Patient Experience (HOPE) platform and the Single Digital Patient Record (SDPR) to improve the patient, staff and consumer experience within NSW Hospitals and Health Agencies.
The Patient Reported Measures Project Officer will work collaboratively with ACI Clinical Networks, Consumers, Carers, NSW Health Pillar partner agencies, Local Health Districts (LHD), Specialty Health Networks (SHN), Primary Health Networks (PHN) and Primary Health Care staff to identify and act on opportunities for reform and innovate in care delivery.
This position will undertake the full role of project management activities including project planning, stakeholder negotiation and milestone reporting. The position will provide advice on the development and implementation of the Patient Reported Measures program across NSW Health. The PRM Project Officer will require extensive systems transformation experience with a focus on the use of outcomes and experience measures at point of care.
Employment details
Employment Type: Full Time - Exempt (up to August 2026)
Position Classification: Health Manager Level 3
Remuneration: $127,150.00 - $144,444.00 per annum excluding Superannuation
Hours Per Week: 40 (38 standard + 2hrs toward ADO)
Requisition ID: REQ596220
How to apply
Your application should include:
- a cover letter detailing your interest and how your skills and experience are relevant to this role, maximum of 3 pages
- an up-to-date resume of no more than five (5) pages which clearly details your skills and experience as relevant to this role.
- address Selection Criteria below in your application.
Application must be lodged electronically. Please go to https://jobs.health.nsw.gov.au/ and search Job Reference Number REQ596220 to submit your application.
Selection Criteria
1. Extensive experience in working with patients and carers to co-design the collection and use of self-reported outcomes and experiences at the point of care.
2. Demonstrated experience in all aspects of project management, leading implementation of large systems projects and change management within NSW Health.
3. Extensive experience and substantial knowledge of Patient Reported Measures, inclusive of digital technologies (HOPE Platform experience preferable) and capability to provide ongoing support and training for users across NSW Health.
4. Highly developed analytical skills and demonstrated ability to interpret and package complex information rapidly and accurately using verbal and written communications with minimal guidance.
The ACI values diversity and is committed to building an inclusive workplace culture that reflects the community we serve.
We encourage applications from diverse community groups including Aboriginal and Torres Strait Islander people, LGBTIQ+, those with special needs and people from culturally and linguistically diverse backgrounds.
If you are an Aboriginal or Torres Strait Islander person and would like some more information about applying for a role within the ACI, please contact one of our Aboriginal Workforce Consultants on 1800 004 546 or by email [email protected]
If you are a person with disability and require information or specific arrangements to participate in the recruitment process, please contact [email protected].
This position is a temporary position and requires full working rights in Australia (e.g. Australian citizenship/ permanent resident). If you currently hold a temporary visa that allows you to live and work in Australia, you may be eligible for employment opportunities in line with the conditions of your visa.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
If you would like more information on this role, please contact Matilda Armstrong on [email protected]
This recruitment is managed by our internal teams at the ACI. ACI is unable to accept agency applications nor engage with recruitment agencies at this point in time. We thank you in advance for respecting our process.
Closing date: Tuesday, 26 August 2025 at 11:59PM
