Since 2014, The Star Gold Coast has undergone a remarkable evolution. Our mission, to create fun at trusted destinations, has resulted in an unparalleled experience. Guests indulge in lavish stays at The Star Grand's revamped five-star hotel rooms, the opulent suites of The Darling, and Australia's pioneering Dorsett Hotel. Culinary delights await at award-winning venues including Nineteen at The Star, Kiyomi, and Mei Wei. Entertainment options are abound with live concerts, theatre performances, Events Centre gatherings, outdoor "Live on the Lawn" events, and world-class DJ sets at Atrium Bar. The Star Gold Coast is where relaxation seamlessly intertwines with thrilling entertainment.
As the Property Operations Manager, you will effectively manage and co-ordinate all maintenance works as well as the Property Operations team for the Star Gold Coast.
This is a fantastic opportunity where you will showcase your leadership and management experience within Property Operations at The Star Gold Coast.
A few of your responsibilities
- Oversee the operational functions of the Facilities operations, to achieve the department’s objectives in conjunction with division and company objectives
- Manage the respective Supervisors to ensure preventative & corrective maintenance & repairs are programmed and scheduled through the Asset Management System
- Review, develop and implement policies and procedures ensuring operational and quality service standards are maintained across the Facilities department.
- Provide on-going evaluation of operating techniques, and develop and implement new methods to maximise efficiency
- Monitor the productivity of the Facilities team members, review and discuss reports with direct reports on a monthly basis
What are we looking for
- Great interpersonal, verbal, and written communication skills
- Previous experience managing Property Services in a dynamic environment (24/7 highly regarded)
- Tertiary qualifications in engineering and/or facilities management
- Previous Trade background
- Knowledge of manpower/operating budgets.
- Ability to communicate and implement all statutory processes.
About you
With your exceptional attention to detail and trades management background, you will take pride in ensuring an unforgettable experience for our guests. Your ability to work collaboratively with a large and diverse team will set our Property Operations team up for success.
Your role will be pivotal in shaping the success of our team within Property Operations at The Star. Join us in making a difference.
What we can offer you:
- A permanent, fulltime position in a supportive team and entertaining environment
- Up to 30% staff discounts across our award-winning venues at all 3 of our world-class properties
- Discounted parking available
- Free meal on shift with a new menu every day
- Excellent growth opportunities both personally and professionally
- Career development, training, and courses via The Star Academy
- Generous Paid Leave for primary and secondary carers
- Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The Star Gold Coast offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ’s at Atrium Bar & more! It is a destination that offers relaxation and fun at the same time!
Our Culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
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