This position will suit a Security Guard/Officer wanting to escape the rainy patrol nights, unpredictable hours and violence or an experienced CRO.
Naskam Security Services operates one of the most advanced Grade A Central Monitoring Stations in Australia being based at Warana on the Sunshine Coast.
A vacancy has become available for a casual/part time Security Control Room Operator /
CRO position with fantastic working conditions on a rotating shift work basis.
Training will be supplied to successful candidates. Additional ongoing training & support
provided after successful completion of the initial training period.
Key responsibilities include, but are not limited to:
- Monitoring & Actioning of alarm systems alerts.
- Dispatching guards & patrols in response to alerts.
- Responding to customer enquiries via both email & telephone.
- Monitoring camera and video surveillance systems across multiple sites.
- Ensuring compliance and service levels are achieved.
- Data entry and general administration duties.
Successful applicants must have the following attributes:
- Must have a current QLD Security Officer licence.
- Must be capable of working days, afternoon, nights, weekends & public holidays.
- Must live in the Sunshine Coast Area.
- Will have customer service experience.
- Must be computer literate with fast and accurate typing capabilities.
- Highly developed communication skills. A polite and confident phone manner.
- Ability to work in a team environment. Be self-motivated and have a willingness to learn.
Candidates must be flexible with availability for (day, afternoon, night and weekend shifts).
Rosters will vary & Operators must develop experience in all shift types.
Candidates are encouraged to send a cover letter with/ any existing employment and previous
work experience in a similar environment which could be beneficial for this position.
For your application to be considered, you must include a Cover Letter with your Resume and email it to: [email protected]
- Recruitment firms need not respond.
- Apply by email only.
- Initial interviews will be conducted by telephone.
Only successful applicants will be contacted.
Job Types: Full-time, Permanent, Casual
Pay: $32.78 – $34.85 per hour
Experience:
- Call Centre Operator / Security Control Room: 1 year (Preferred)
Language:
- English fluently (Required)
Licence/Certification:
- QLD Security Officer licence (Preferred)
Work Authorisation:
- Australia (Required)
Work Location: In person
