Senior Manager, Site Reliability Engineering

About Ping Identity: 

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. 

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. 

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. 

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. 

Are you ready to take on a leadership role in this dynamic and innovative tech company?

Ping Identity is looking for a talented Site Reliability Engineering Manager to join our PingOne Advanced Identity Cloud team. We provide dedicated cloud tenants using Ping IAM software in a secure, efficient, data-isolated, and compliant manner for large enterprises.

As a SRE Sr Manager, you will lead a team of engineers in the development, delivery and optimization of services to our customers with a focus on security, quality and efficiency. This team works alongside a global set of teams to support and enhance our cloud based offerings that are the backbone of many Fortune 100 companies.

You'll do:

• Lead a team of SREs and be directly responsible for uptime
• Collaborate with other leaders to provide a world class cloud platform
• Drive initiatives that enhance the availability, scalability, and performance of global infrastructure and services, minimizing downtime and service disruptions.
• Build tools, services and establish processes both within and around the application stack.
• Work with engineers on the design, deployment and continuous improvement of important infrastructure services (i.e., logging, monitoring and alerting)
• Provide clear vision and leadership to ensure your team's contributions align with company objectives.
• Coach and mentor team members, fostering a culture of continuous improvement and innovation.
• Take ownership of high-priority customer escalations and ensure timely resolution.

You'll have:

• 10+ years of technology leadership focused on SaaS primarily in identity and access management (IAM) domain and/or Security
• 10+ years of experience in distributed cloud-based software development with strong automation mindset
• 5+ years of leading and managing cloud-based application DevOps/SRE team(s) with an on-call rotation
• 12+ years of experience in various elements of full-stack software development front end, back end, data and analytics, and hands-on coding experience in the past
• Experience in Incident Management
• Prior experience in a fast-paced and high-growth company and are comfortable with putting systems in place and adjusting and adapting when needed
• Passion for learning and working with others to improve yourself, the team, the product, and the company

You have an advantage if:

• Programming and scripting abilities across a range of languages e.g., Java, JavaScript, Go
• Extensive experience with CI/CD tools - Jenkins, Gitlab, ArgoCD
• 3+ years hands on experience configuring and managing GCP services
• Strong understanding of version control (git), branching & merging strategies, and build setup
• Hands on experience with Kubernetes applications

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. 

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits: 

• Generous PTO & Holiday Schedule 
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement 
• Commuter Offset (Specific locations) 

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.