ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
As the first point of contact at The Orange Door (Bentleigh), the Site Admin Coordinator plays a vital role in supporting people seeking safety and support. This is more than admin—it’s a chance to make a real difference for families, women, children, and individuals experiencing crisis. Your calm presence and coordination help ensure timely, effective responses and promote safety, dignity, and accountability across the service.
About the role
We are seeking a dedicated Site Administration Coordinator to support vulnerable individuals as their first point of contact, coordinate essential services, manage dynamic administrative systems, and ensure smooth program delivery—making a real difference every day in the lives of those seeking safety and support.
Reporting to the Team Leader, this is a Full-time, Max term (12 months) role, located in Bentleigh, Victoria.
Compensation is in accordance with SCHADS Award Level 4
You will successfully;
- Be a trusted first point of contact, offering calm, compassionate support to people seeking safety and guidance during life’s most vulnerable moments.
- Play a key role in service delivery, working closely with practitioners and team leaders to ensure smooth coordination and impactful outcomes for clients.
- Use your organisation and communication skills to manage program enquiries, data collection, reporting, and essential admin that keeps vital services running.
- Create a welcoming, professional environment, ensuring the space, systems, and interactions leave a lasting positive impression on every visitor.
- Contribute to a supportive, purpose-driven team, where your work not only helps others but also offers opportunities for growth and connection.
You will have;
- A Relevant Business qualification, such as Certificate IV or Diploma in Business Administration (desired) Degree qualification in welfare, community development or related field or relevant experience
- Experience working in a fast-paced environment of social and community services programs.
- Experience within an NFP or family violence sector is desirable.
- Demonstrated experience in high level administration responsibilities
- Understanding of MARAM responsibilities
- Proficient in Microsoft Word and Excel, and able to use technology and software applications effectively in accordance with task requirements
- Demonstrated experience in management of systems and processes.
- High attention to detail with proven ability to maintain confidentiality of service users and professionally handle sensitive data and information
- Demonstrated time management and organisational skills
- Knowledge of health and safety responsibilities and commitment to performing duties in a safe manner to ensure safety of self and others specialist competencies
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities;
- Access to EAP and health & wellness initiatives
- Ongoing training and development opportunities that enhance on the job skills and proficiency;
How to apply
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. If you're ready to be that someone, we invite you to apply today.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration
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