At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to securing the future for our people and customers.
We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.
Let’s care for tomorrow, so we can create a better future together, for everyone.
The primary purpose of this role is to work with each of Allianz business units to identify and lead process optimisation opportunities that result in measurable positive outcomes for customer, efficiency and financials results whilst driving a capability uplift strategy within the business unit's continuous improvements teams.
About the role
- Conducting assessments of current operations, workflows, and systems to identify opportunities for improvement to deliver significant value to the organization. This is done by utilizing continuous improvement methodologies and tools.
- Facilitating workshops to understand customer requirements and process flows, identify problem and opportunity statements, and analyze data and workflows to uncover root causes. This helps in developing targeted solutions that address both immediate and long-term challenges.
- Using process mining or other diagnostic tools to transform and analyze complex data sets. This supports the identification of areas of inefficiency and opportunities for improvement within business operations.
- Planning, developing, monitoring, and reporting on business cases, process mining projects, and additional initiatives across the organization, ensuring that these efforts are aligned with broader goals.
- Driving the implementation, governance, training, support, and monitoring of process mining across the organization. This helps teams gain deep insights into their business processes, using data-driven analysis to uncover, optimize, and continuously improve operations.
- Acting as a subject matter expert and driving capability uplift across the organization on continuous improvement methodologies and techniques. This is achieved through training, coaching, and providing support to both teams and individuals.
- Staying abreast of industry trends and emerging methodologies to continually improve processes and recommend innovative solutions that contribute to the organization’s long-term growth and success.
- Proven experience in analysing complex business information and challenges providing pragmatic commercial solutions to meet stakeholder expectations.
- Tertiary qualifications and experience of Lean, Six Sigma, Agile, or other relevant process improvement methodologies.
- Knowledge and experience in process mining technologies, e.g. Celonis and Signavio Process Mining, task capture.
- Knowledge in supporting process technologies UiPath, Microsoft Power Automate, AIMS ++, Co-Pilot Studio.
- Highly developed consulting and influencing skills, demonstrating the ability to co-create. strategy and valuable analytical solutions with key business stakeholders.
- Excellent verbal and written communication skills, capable of communicating with audiences at all levels with clarity, impact and influence. High level of emotional intelligence and the ability to navigate complex organizational dynamics.
- Strong data analysis skills with experience in SQL, PQL, Python and ETL tools.
- Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
- Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
- Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
- Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
- For more details about our benefits, visit the Allianz Careers site.
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