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Virtual Assistant / Receptionist – Work From Home
We’re looking for a reliable and highly organised Virtual Assistant / Receptionist to join our team and help us deliver exceptional service to our clients. If you’re proactive, professional, and love keeping things running smoothly, we’d love to hear from you!
✨ About the Role:
As our Virtual Assistant / Receptionist, you’ll be the first point of contact for our clients. Your role will include:
- Answering incoming calls and providing friendly, professional customer service
- Following up with new enquiries over the phone
- Sending quotes and invoices promptly
- Processing client payments
- Managing cleaners’ schedules and job allocations
- Handling customer service requests and queries
- Managing our social media pages (posting, engagement, updates)
- Assisting with basic bookkeeping tasks
- Running email marketing campaigns using Mailchimp
- Managing and organising Mailchimp lists and automations
✅ What We’re Looking For:
- Previous experience in admin, reception, or VA role preferred
- Excellent phone manner and communication skills
- Strong organisational and multitasking abilities
- Comfortable with technology, scheduling tools, and social media platforms
- Experience with bookkeeping software (QuickBooks or Xero a plus, but not essential)
- Experience using Mailchimp (or similar email marketing platform) desirable
- Positive, can-do attitude and ability to work independently
Location:
This is a remote / work-from-home role. Reliable internet connection and a quiet workspace are essential.
Pay & Benefits:
- Competitive hourly rate (negotiable depending on experience)
- Ongoing part-time or full-time hours available
- Supportive team environment
- Flexibility and long-term stability for the right person
If you’re organised, professional, and ready to grow with a fast-paced business, apply today with your resume and a short cover letter outlining why you’d be perfect for this role.
Job Types: Full-time, Part-time, Permanent
Pay: $24.95 – $30.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Paid volunteer leave
- Professional development assistance
- Visa sponsorship
- Work from home
Experience:
- Administration : 2 years (Preferred)
- Receptioniat : 3 years (Preferred)
Work Authorisation:
- Australia (Preferred)
Work Location: Remote
