Ward Clerk - ViTA STaRS

Join SA Health: Ward Clerk - ViTA STaRS | Part-Time Contract | Repat Health Precinct!

Join SA Health as a Ward Clerk supporting our innovative ViTA STaRS program at the prestigious Repatriation Health Precinct in Adelaide's Southern Metro region. This part-time contract position offers the perfect opportunity to contribute to world-class healthcare delivery through essential administrative support, handling patient documentation, coordinating appointments, and ensuring seamless ward operations.

About the role:

Reporting to the Admin Team Leader, this role is responsible for providing a professional, customer-focused clerical service and is a principal point of contact for external and internal customers. The Ward Clerk plays a pivotal role in the efficient and effective functioning of the ward/unit and is a central point of co-ordination and communication forward activities and contributes to the ward admission, transfer and discharge service.

Duties for the role will include:

• Assisting in the coordination of bed allocation with the ward in consultation with the Bed Manager and the Clinical Service Coordinator,
• Ensuring care type changes for inpatients are made on a timely basis,
• Ensuring computer data regarding admission, transfer and discharge information is accurate, complete and up to date for ward inpatients,
• Displaying a positive attitude towards the organisation, patients and other staff,
• Attending to all enquiries from external and internal customers in a professional, courteous, positive and timely manner,
• Handling difficult and unusual situations with internal and external customers in a discreet, tactful and professional manner and in liaison with the Clinical Service Coordinator where required,
• Ensuring that all outpatient appointments, tests and transport are booked if required

About you:

• Ability to respond to a diverse range of people in a courteous, helpful manner under a variety of conditions, e.g. heavy workload, aggressive clients,
• Effective telephone and communications skills,
• Ability to maintain confidentiality in dealing with sensitive and personal details,
• Ability to adhere to instructions, established practices, procedures and guidelines,
• Experience in general administrative activities,
• Experience in a customer service role,
• Moderate to high Sunrise or alternate EMR experience

Please see the attached Role Description for additional information.

Want To Know More? Contact: Megan Francis, Acting Administration Team Leader, 7425 0111, [email protected]

Application Closing Date: 11.55 pm Sunday 7 September 2025

Attachments:

• Ward Clerk- Vita Stars Role Description
• Australian applicant guidelines
• International applicant guidelines

Applicant Information:

• We also offer salary sacrifice benefits which provide the opportunity to save money by paying for some of your everyday expenses from your salary before it is taxed. Click here to find out more about salary packaging.
• The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
• Appointment will be subject to a satisfactory Criminal History Check and Immunisation compliance as indicated on the Role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
• Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref: 913771