Workforce Planning Manager

General information

Description & Requirements

The opportunity:

We’re hiring a Workforce Planning Manager for a high-impact role at Bupa Aged Care.

In this role, you will be responsible for developing and implementing a workforce planning strategy and framework and business partnering with senior operations stakeholders and talent acquisition teams to ensure workforce forecasts and plans are delivered upon. You will also contribute to key time and attendance system enhancement projects as a subject matter expert and drive data analysis of workforce KPIs to support effective and efficient rostering.

We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in endeavouring to delivering quality care with a personal touch. No matter your role, you’ll play a big part in delivering our person-first commitment to care.

This is a permanent full-time role and can be based in Melbourne, Sydney, Brisbane or Adelaide with hybrid work arrangements.

How will I help?

Key accountabilities include:

• Develop and implement a workforce planning strategy in collaboration with the Head of Workforce Optimisation.
• Develop workforce forecasts and plans for hiring needs and partner with Senior Operational and Talent Acquisition Leaders to deliver.
• Preparation and provision of workforce reporting, data and insights, including shift filling reporting and roster risk dashboards to influence Senior Operational Leaders decisions.
• Drive data analysis of workforce KPIs to identify opportunities for operational efficiencies and improvements in workforce scheduling.
• Investigate and make recommendations to the business on effective and efficient rostering, scheduling and reporting methods and implement changes as approved.
• Continuously improve workforce planning processes for operational efficiency, consistency and adherence to BVAC’s obligations.
• Subject matter expert support for key Time and Attendance system enhancement projects

Why work at Bupa?

We keep our people smiling by helping them improve their lives in and outside of the office.

We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work.

We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance subsidies) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing, and futures.

What do I need?

• Previous experience in a Workforce Planning Manager role
• Proven ability to foster relationships with and influence senior stakeholders, providing advice to achieve commercial outcomes.
• In-depth knowledge of workforce management and rostering systems.
• Excellent understanding and application of Resource Planning processes and methodology.
• Well-developed analytical and problem-solving skills
• Demonstrated time management skills including the ability to manage competing priorities to achieve deadlines and desired outcomes.
• Knowledge and experience in interpretation and application of Award.
• Strong excel skills

About Bupa Asia Pacific:

Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.