Workplace Concierge

General information

Description & Requirements

At Bupa, our purpose is to help people live longer, healthier, happier lives and making a better world. This is at the core of who we are, making us a healthcare provider that strives to deliver meaningful change. contributing to our ambition to be the world’s most customer-centric healthcare company.

The Opportunity

We have an opening for a Workplace Concierge to join our customer-focused Property Workplace team at Bupa’s Adelaide offices. This standalone customer facing role will work across reception, workplace and property management on-site at our corporate office. 

As an experience workplace professional, you’ll leverage your experience in a similar role within a medium to large enterprise to excel in a dynamic environment, undertaking a variety of daily activities and solving issues as they arise to create a vibrant workplace experience.

Join our National Workplace Services team, on-site at our Pirie Street offices. This position is offered as permanent, full-time with core hours from 8:00 am to 4:00 pm, Monday to Friday.

Key responsibilities include, but not limited to:

• Provide superior Concierge and Reception services including visitor greeting, security pass allocation, stationery orders, meeting room management, event coordination, catering requirements and room technical support.
• Regularly complete workplace audits to maintain high standards across the workspaces including locker allocations.
• Provide finance administration including receipting, invoicing and purchase orders for property vendors/leasing portfolio, reporting and reconciliation of fleet lease payments. 
• Facilitate property services for the Adelaide office for all reactive and preventative maintenance contractor site access, desk booking system administration, local coordination of WHS activities and assist with reporting and analysis of office workspace.

Benefits

• Subsidised health insurance and general insurance on a range of Bupa’s products 
• Discounts on travel, car and home products, as well as discounts on Bupa services such as Dental and Optical, skin checks and vaccinations.
• Discounted products and services via our extensive partner network, like Apple, Endota Spa, New Balance, Garmin, JB Hi Fi.
• An additional annual leave day for you to focus on your wellbeing and an additional volunteer day each year for you to give back to your community.
• You will have the opportunity to further learn and develop with excellent internal development courses available and a supportive, career development environment.

What do I need?

This role will suit a hospitality professional who is passionate about delivering exceptional customer experiences, on-site in a medium to large corporate setting.

In addition, you’ll bring to the role:

• Workplace Concierge or Receptionist work experience with a strong client-focus mindset and demonstrated strong organisational and time management skills.
• Proficiency in Microsoft Outlook, Windows, and Excel is essential, alongside excellent communication and listening abilities. 
• The ability to prioritise workloads and manage multiple tasks simultaneously is crucial, as is the capability to work both autonomously and collaboratively.
• As a self-motivated professional with decision-making and problem-solving skills, you will be adaptable to change and committed to continuous improvement.
• While not essential, property / facilities administration experience would be an advantage.

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. 

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.