Join NSW Health Aged Care Assessment Service (Hunter) — where teamwork, community and care come together.
Remuneration: $64,046.06 - $66,170.25 Per Annum + Superannuation + Salary Packaging
Employment Type: Temporary Full Time & Part Time
Location: Wallsend
Position Classification: Administration Officer Level 2
Hours Per Week: 38
Requisition ID: REQ590195
Applications Close: Sunday, 24th August 2025
About the Role
We’re looking for an organised and adaptable Administration Officer to join our high-performing Aged Care Assessment Service team.
Based at Wallsend, you’ll be at the heart of a large, busy service that supports older people across the Hunter. Your role will be varied, fast-paced and essential to keeping operations running smoothly - from answering calls and booking appointments to providing vital administrative support for our clinical and non-clinical assessors.
In this role, you’ll:
- Provide professional and efficient administrative support to the Aged Care Assessment Service
- Handle a high volume of phone and email enquiries from multiple stakeholders
- Accurately enter data and maintain electronic records using programs such as My Aged Care
- Manage appointment bookings and coordinate schedules
- Assist with filing, document management and other office systems
- Work closely with assessors to support their day-to-day needs in the delivery of services
About You
You’re a confident communicator and efficient multi-tasker with an interest in working with the aged population. You thrive in busy environments, pick up systems quickly, and can juggle competing priorities without losing your attention to detail.
You must have:
- Advanced computer and data entry skills
- Excellent verbal and written communication skills
- Strong organisational skills and the ability to prioritise in a high-demand setting
- A collaborative, team-focused approach with the ability to work independently when required
- Initiative and problem-solving skills to keep workflows moving smoothly
Why Join NSW Health Aged Care Assessment Service (Hunter)?
Here, you’ll enjoy:
- Extensive orientation and on-the-job training
- A large, supportive and friendly team environment
- Opportunities for ongoing education and professional development
- The chance to contribute to a service that improves the quality of life for older people across: Newcastle, Lake Macquarie, Port Stephens & Lower Hunter
Additional Information:
- An eligibility list will be created for future temporary full or part time vacancies.
- Job share / part time arrangements will be considered.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Melina Psychas on Melina.Psychas@health.nsw.gov.au
Information for Applicants:
Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2
Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp
This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.
Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23.
Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.
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