Administration Officer

• Women's and Children's Health Network, Community Division, Seaford (5169)
• Classification - ASO2 - Administrative Services Officer L2 - $58,709.00 to $63,154.00
• Employment Full time/Part-Time – Multiple Term Contracts available

About the Opportunity

We currently have an exciting opportunity to join the Child and Family Health Services (CaFHS) team as an Administration Officer, where you will be responsible for:

• Serving as the first point of contact for customers both in-person and via telephone, ensuring a welcoming and professional experience.
• Providing accurate, timely information regarding services offered by the Child and Family Health Service Division, tailored to customer needs.
• Direct enquiries to appropriate staff and monitor staff availability to maintain efficient service flow.
• Maintain effective communication and positive relationships with internal staff, external customers, and service providers across the region.
• Process all customer enquiries accurately and efficiently while upholding high standards of customer service.

About You

To be successful in this role, you will have:

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations.
• Ability to quickly learn administration tasks and adapt to different working environments.
• Experience working in a demanding frontline customer service position within a Health Service.
• Maintain sensitivity, integrity and confidentiality.
• Able to adhere to administrative boundaries, including directing inquiries to clinically trained colleagues as required

What WCHN Can Offer You

• Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information.
• Salary package a range of benefits (including living expenses such as mortgage, rent, utility bills and groceries) up to $9,010 each FBT year + $2,650 for Meal Entertainment expenses each FBT year.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport for SA Health Metropolitan Hospital workers to and from the Women’s and Children’s Hospital. Note: Does not apply to network community sites.
• Access to generous leave provisions and professional development opportunities
• Support for you and your family via our Employee Assistance Program

About Us

The Women’s & Children’s Health Network is the state’s leading provider of best practice health care for women, babies, children and young people across South Australia. We offer:

• specialist care for children with acute and chronic conditions
• state of the art maternity and obstetric care services
• community based services reaching hundreds of thousands of babies, children and young people, their families and communities across SA
• specialist programs including Mental Health, Child & Family Health services, Youth and Aboriginal Health services.

Join our patient centred team and contribute to providing South Australia’s women, babies, children and young people with the best health care through both within our hospital or via our many and varied community services and programs.

Our values of Compassion, Respect, Equity, Accountability and working Together for Excellence or CREATE Together represent who we are as a Network.

Want to know more about WCHN opportunities? Click Here to discover how you can Realise your Potential and join one of the many teams at the Women’s and Children’s Network to make positive change in our community.

Stay connected with our Network! Follow us on LinkedIn to stay informed about exciting job opportunities and updates on what we do. Click here to join the conversation.

Special Conditions

To find out more about this role, including key selection criteria, all special conditions and minimum requirements, please on the attached role description and also review our document checklists below.

Immunisation Requirements Checklist

Applicant Documents Checklist

Application Instructions

You will be required to attach a 1-2 page cover letter addressing the key selection criteria of the role and a current résumé/curriculum vitae prior to ing 'Submit Application'. It is recommended to allow enough time to complete the whole application as the system times out after one hour of inactivity.

Other Important Information

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Want further information on applying and winning this role, go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant, check out the International Application Guide.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Enquiries:

Diana Lane

Position: Administration Coordinator

Phone: 0439845701

E-mail: diana.lane@sa.gov.au

Application Closing Date: 8/09/2025 – 11:55pm

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