Administration Officer, Emergency Registrations & Admissions
Employment Type: Casual
Position Classification: Administration Officer (Level 3)
Remuneration: $34.47 - $35.54 per hour
Requisition ID: REQ599465
Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.
NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.
Where you'll be working
Ryde Emergency Department
Ryde Hospital is having an incredible $479 million complete hospital redevelopment that will transform the delivery of healthcare for the Ryde local community.
The Ryde Hospital Redevelopment will result in new health facilities and enhanced services including emergency, ICU/critical care, inpatient units, outpatient/ambulatory care services and much more.
Construction commenced in early 2023, and will provide you with a wonderful and exciting opportunity to be part of the Ryde team to change the future health services for the Ryde Community completely.
What you'll be doing
The Administration Officer provides a comprehensive range of administration support and customer service to the staff
and customers of NSLHD, in the pursuit of unit and department outcomes for the smooth administrative functioning under the direction of the Manager of the corresponding level and the direction of the Patient Services and Information Unit.
The Administration Officer may be allocated across Patient Presentation Officer and Department Secretary positions as required in accordance with the needs of the organisation to adequately deliver services.
The Patient Presentation Officer provides administrative support to the Patient Presentation Stations across the Royal North Shore Facility. The incumbent will provide a professional, efficient service to patients, specialists, and staff of the facility. Provide a level of technical competence that facilitates the provision of services at all levels. To assist in ensuring the integrity of the data held on the Cerner System. The position plays a pivotal role in ensuring all reception processes are maintained and agreed outcomes are maintained. This position plays a vital role in ensuring the staff stations are effectively managing the demand in presentations, including but not limited to patient billing, rebooking of appointment and Napping.
People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.
Candidates will need to meet the following criteria:
- Demonstrated experience in organizing and prioritizing workload.
- Demonstrated ability to work as part of a multidisciplinary team.
- Capacity to work under broad supervision and undertake a diverse range of tasks as an effective member of a team in a high pressure, high work volume environment.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Damian Hardy on Damian.Hardy@health.nsw.gov.au
This is a NSW Health Category A position which requires immunisation and screening for certain diseases. The full list of requirements are outlined in the NSW Health OASV Policy (Page 11). You will be required to complete the OASV Undertaking/ Declaration Form and TB Assessment Tool during the recruitment process. Please upload this with your application along with any other vaccination evidence that you may have.
The team enriching health in millions of ways every day
Applications Close: 15 November 2025