Consultant, Marketing (Instalments & BT)

• Build awareness, consideration and sales by understanding and adapting to changing customer needs
• You will be tasked to find the simple solutions when things are complex or don't make sense.
• We bring the right people together, knowing diverse ideas achieve more.

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

In the role of Consultant, Marketing (Instalments & BT), you will join the Sales & Instalment Lending Team that takes pride in making a tangible difference to customers by offering market-leading products.

Each day, you’ll go above and beyond to:

• Engage with multiple stakeholders across Data & Analytics, Telesales, Marketing Campaign management, Product and Partner teams to implement instalment portfolio uplift strategies.
• Build and maintain relationships with external Partners to secure their support for initiatives crucial to instalment products
• Work with Data & Analytics to develop and continuously review instalment portfolio health reporting.
• Regularly present and disseminate portfolio performance results among internal and external stakeholders.
• Work with all relevant stakeholders to build new capabilities and resolve events and other product related fixes.
• Ensure portfolio level instalment sales objectives of NAB and the Partnerships are aligned and met.

We’re looking for the brightest to deliver the best for our customers. You’ll need:

• Marketing experience with a strong commercial lens.
• Experience in working with multiple stakeholders and in managing external partners.
• Experience with optimizing the effectiveness of customer communication strategies and assets.
• Experience in working within the regulatory framework that govern marketing of financial offers.
• Experience in assessing the feasibility of new initiatives e.g., Profit and Loss modelling, market analysis.
• Experience with using MS Excel for data analysis and presentation skills to present complex concepts to management.
• Critical thinking - solve complex problems in a simple and scalable manner.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team, via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.