Customer Service Officers / Lifeguards
Multiple casual ongoing and casual fixed term (summer season until 30/4/2026) positions available - $41.70 per hour (includes 25% Casual Loading) plus 12% Superannuation
Location: Latrobe Leisure Facilities Moe/Newborough, Morwell and Churchill and Outdoor Pools in Moe and Yallourn North
Do you want to make an IMPACT?
The Role
We are seeking people to join our Latrobe Leisure teams as Customer Service Officers / Lifeguards to provide safe and enjoyable facilities.
Our leisure facilities provide a key area for physical health and fitness, and also a space for community members to come together in a social capacity. Utilising your excellent customer service skills and water safety qualifications, you will contribute to the overall health & well-being of our customers by:
- Supervise the public using the facilities
- Maintaining vigilant observation of all activities in the pool area and enforce centre behaviours and safety rules as required
- Be familiar with emergency First Aid and evacuation procedures and take action as required
- Handling of both telephone and counter enquires
- Input of data into the computer to update attendance, membership record and record bookings in programs
- Keeping the facilities clean and tidy at all times
Shifts over this period will be across a variety of days and hours including weekends.
About you
We are currently seeking Customer Service Officers / Lifeguards with a commitment to providing excellent customer service and to effectively communicate with to our customers. You will have a demonstrated ability to work in a team environment, with experience in cash handling, computer system experience and have a high attention to detail.
You will need to either already hold or be willing to obtain no later than the 6th of October 2025:
- Level 2 First Aid Certificate
- Current pool lifeguard qualification
Successful applicants need to be 16 years and over and are required to apply for and satisfactorily obtain a National Police Check and Working with Children's Check.
COURSE INFORMATION
If you are wanting to obtain your lifeguard certificate, please view the information below on an upcoming local course through Life Saving Victoria:
Date: Saturday 4 th and Sunday 5 th October 2025
Time: 9am till 4pm both days
Venue: Latrobe Leisure- Morwell
Register via LSV's website www.lsv.com.au/training , search for the date/Course ID: 2056505
Go Further at Latrobe City Council
A career with us begins with a desire to empower and make positive change within our Latrobe City Community. At council you will get stuck into interesting work and experience growth as you see the impact you make unfold right in front of you.
Why work for us?
At Latrobe City Council we are an equal opportunity employer who invests heavily in our employees.
We offer a range of training and Personal Development opportunities including a structured Leadership Development Program and study assistance, and flexible working options.
We want you to join our team and provide the best services possible for a growing regional municipality of 77,086 people in the heart of Gippsland.
To apply
Visit www.latrobe.vic.gov.au/careers to submit your application.
On the application form you will be asked to indicate which position you are applying for, locations you are willing to work at and shift availability.
Applications will close 11:59PM Sunday 7 September 2025
Contact Wade Anderson, Leisure Facilities Leader - Churchill on 0477 585 083 for a confidential discussion.
Child Safe Organisation
Latrobe City Council has a zero tolerance to any form of child abuse and is committed to the safety, wellbeing, and empowerment of children. We create and maintain a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Our recruitment practices reflect this.
Diversity and Inclusion
At Latrobe City Council we value workforce diversity and inclusion, where individual uniqueness is embraced. We value diverse life experiences and the perspectives of our people, whilst providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.
At Latrobe City Council we are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome employment applications from candidates of Aboriginal and Torres Strait Islander background. Council's Indigenous Employment Program is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted at IndigenousEmployment@latrobe.vic.gov.au or by calling 1300 367 700.
We at Latrobe City Council strongly encourage people with disability and diverse backgrounds to apply for our roles. If we can assist you with any reasonable adjustments in order to submit your application for this role, please contact the Careers team via email at careers@latrobe.vic.gov.au or call 5128 6113 noting your preferred method of communication and contact details and a member of the team will be in touch.