At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.
By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.
An Exciting Time to Join Sonder!
Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.
Our impact and scale:
- 1,000,000+ members across multiple countries
- 200+ team members, plus an extensive network of on-the-ground responders
If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!
About the role
As Sonder’s GTM Enablement Manager, you’ll step into a newly created role designed to strengthen and scale our go-to-market motion. Reporting to the Head of Revenue Operations (with a dotted line to the CRO), you’ll have the opportunity to shape the enablement function, designing and delivering programs that empower our Sales and Customer Success teams to consistently communicate the value of Sonder’s safety, wellbeing, and employee support platform. This is both a strategic and hands-on position, blending content creation, training, and cross-functional collaboration to drive performance, confidence, and consistency across our commercial teams.
What you’ll be doing
- Designing and delivering onboarding and ongoing training programs for Sales and Customer Success teams.
- Building repeatable, value-based sales and customer success collateral, including playbooks, decks, and ROI tools.
- Translating complex health and wellbeing solutions into clear, compelling narratives tailored to diverse buyer personas.
- Creating role-specific certifications and learning paths to enhance performance and consultative selling skills.
- Developing frameworks to support CSMs with customer onboarding, adoption, expansion, and renewal workflows.
- Leveraging GTM tools (HubSpot, Gong) to track and optimise enablement content effectiveness.
- Establishing KPIs that link enablement initiatives to revenue outcomes and customer success metrics.
- Acting as a bridge between GTM teams and Product to ensure continuous alignment and market relevance.
Who are we looking for?
The ideal candidate has a growth mindset and is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.
What you bring to the team;
- 5–8 years in Revenue Enablement, Sales, Customer Success, Product Marketing within SaaS, ideally healthtech or B2B enterprise.
- Proven experience creating scalable enablement programs for hybrid or remote teams.
- Expertise with modern GTM stacks (HubSpot, Gong) and familiarity with LMS platforms.
- Strong storytelling and instructional design skills with the ability to simplify complex concepts.
- A growth mindset, with a passion for continuous learning and process improvement.
- Ability to thrive in ambiguity, adapt quickly to change, and make decisions with incomplete information.
- Excellent collaboration and stakeholder management skills across sales, marketing, product, and operations.
- High level of ownership, initiative, and results orientation with a focus on delivering measurable impact.
Why join Sonder?
At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.
- Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and work from home flexibility, empowering you to optimise your productivity and work-life balance.
- Gain free access to the Sonder app for you and your family, offering 24/7 on-demand support for health, wellbeing, and safety.
- $1000 annual contribution as part of your development plan + 2 days of study leave
- Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
- Participate in our Employee Share Option Plan (ESOP) for you to be a part of Sonder’s success.
- Salary Packaging and novated leasing
- Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
- Free coffee on Tuesdays and catered lunch on Thursdays.
- Team social fund to connect with your team, plus monthly company wide social events.
- Dog-friendly office.
- Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.
Check out our life page for more info - https://www.linkedin.com/company/sondersafe/life/
At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.
Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC
#LI-Hybrid