Are you the kind of person who can vibe with anyone, lend a listening ear, and help people find the support they need? If you’ve got a knack for navigating the Mental Health maze and love making a real difference—this gig’s got your name on it!
Are you the kind of person who can vibe with anyone, lend a listening ear, and help people find the support they need? If you’ve got a knack for navigating the Mental Health maze and love making a real difference—this gig’s got your name on it!
We’re on the hunt for an Intake & Assessment Officer to be the friendly face (or voice!) that welcomes people into starting their mental health recovery journey. You’ll be the calm in the storm, the guide at the crossroads, and the connector to life-changing services.
What You’ll Be doing In This Role:
- Be the gatekeeper of our program—triage referrals and chat with clients and stakeholders
- Keep our intake and referral system humming smoothly
- Handle enquiries like a pro—from the public and our partners
- Dive into assessments to match clients with the right support
- Respond swiftly when someone’s in crisis
- Keep client records tidy, secure, and compliant
- Join forces with the team
We have Perks That’ll Make You Smile:
- Make an Impact: Experience real job satisfaction knowing your work transforms lives.
- Boost Your Earnings: Enjoy salary packaging options—up to $15,900 annually, plus an additional $2,650 for meal entertainment, accommodation, and venue hire.
- Generous Leave: Take five weeks of annual leave each year, plus guaranteed time off during the Christmas/New Year holidays.
- Professional Growth: Access an annual professional development allowance to enhance your skills.
- Wellbeing First: Benefit from our commitment to your well-being with a dedicated wellbeing hub and wellbeing allowance.
- Savings Galore: Enjoy retail discounts and cashback offers through our employee rewards program.
- Exclusive Partnerships: Gain perks from our corporate partners, including St George and Westpac Banks and Westfund Health Insurance
- Commitment to Cultural Safety: you can access our Innovate RAP through this link: https://www.marathonhealth.com.au/news/launching-our-innovate-rap/
What You Bring to the Table:
- Qualifications in Community Services, Mental Health, or similar (Enrolled Nurse, Social Worker—yes please!)
- Experience in intake or triage roles
- Local Mental Health know-how and referral savvy
- Top-tier time management and communication skills
- Team player vibes with solo superstar energy
- Tech confidence—especially with clinical software