Company Description
Fairness feels good
Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
Job Description
We’re looking for a Full Stack Developer (IT Infrastructure) who’s ready to engineer the systems that power our organisation, from the ground up. In this dynamic role, you’ll design, develop, and maintain the core infrastructure that drives AFCA’s digital operations, including cutting-edge work in the AI space. You’ll blend back-end muscle with front-end finesse to deliver scalable, secure, and high-performing solutions across cloud, network, server, and application layers.
This is your chance to bridge infrastructure and development disciplines including automating, optimising, and future-proofing our tech landscape. If you thrive on solving complex challenges and want to empower a business with smart, seamless technology this could be your next move.
Typically, in this role you will:
- End-to-End Development: Deliver full stack solutions using Python, NodeJS, React, and TypeScript across new and existing tech stacks.
- Smart Automation: Build and maintain scripts for deployment, monitoring, and maintenance using Python and Ansible, with CI/CD integration.
- Seamless Integration: Collaborate across teams to ensure infrastructure and applications work in harmony, implementing APIs and middleware for smooth cross-platform functionality.
- Knowledge Sharing: Keep documentation sharp and up-to-date, and support knowledge transfer across teams.
- Project Delivery: Drive infrastructure projects from planning to execution, translating technical solutions into business value.
Qualifications
To be successful in this role, you will need:
- Education and Qualifications in IT, Computer Science, or a related field.
- Hands-on experience with infrastructure tech—virtualisation, networking, servers, storage, and cloud platforms like Azure or GCP.
- Coding Skills: Proficiency in Python, JavaScript, PowerShell, and full-stack development.
- Skilled in Infrastructure as Code (Terraform, Ansible), CI/CD pipelines, and containerisation (Docker, Kubernetes).
- Ability to architect automated solutions and integrate infrastructure with application environments.
- Familiarity with tools like Grafana, Prometheus, Splunk, and cybersecurity frameworks (ISO 27001, NIST).
- Strong analytical skills to troubleshoot and resolve complex infrastructure and application issues.
Additional Information
- BOSS Best Places to Work 2024 –credited for its culture, engagement and flexible working arrangements.
- Most Inclusive Workplace 2024 – Australian HR Institute (AHRI) Awards.
- Employer of Choice Public Sector and NFP – Australian HR Awards 2023
- Bronze AWEI Accreditation 2024 – Recognised for LGBTQ+ workplace inclusion.
- Accredited Family Friendly Workplace – Supporting work-life balance and inclusivity.
- Hybrid working – Flexible arrangements with state-of-the-art offices designed for collaboration and wellbeing.
- Inclusive leave options – Flexible public holidays, 20 weeks paid parental leave, gender affirmation leave, women’s health leave, and paid time off over Christmas.
- Financial benefits – Not-for-profit salary packaging to boost take-home pay.
- Locations – A team of over 1,200 dedicated professionals based in modern Melbourne and Sydney CBD offices.
To apply
If you’re passionate about fairness and believe your skills align with this role, we encourage you to apply—even if you don’t meet every single criterion.
We welcome applications from people of all backgrounds, cultures, abilities, sexual orientations, and gender identities. If you require any accessibility support during the recruitment process, please reach out to our team at Careers@afca.org.au.
AFCA is a 2025 Circle Back Initiative Employer - we are committed to responding to every applicant.